# Best practice for email subject templates

**URL:** <https://meta.discourse.org/t/best-practice-for-email-subject-templates/75443>\
**Category:** Community Building\
**Created:** [2017 年 12 月 5 日午後 3:19 UTC](https://meta.discourse.org/t/best-practice-for-email-subject-templates/75443 "2017-12-05T15:19:22Z")\
**Posts on this page:** 1\
**Showing post:** 1

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**Author:** ![robmc](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/robmc/32/125900_2.png) [@robmc](https://meta.discourse.org/u/robmc)\
**Post date:** [2017 年 12 月 5 日午後 3:19 UTC](https://meta.discourse.org/t/best-practice-for-email-subject-templates/75443/1 "2017-12-05T15:19:22Z")

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Does anyone have any thoughts on best practice for the templates used on emails from the site?

By default the email subjects have a fairly standard look & feel, e.g.

```
[%{email_prefix}] [PM] %{topic_title}

```

I’m finding that we are not getting many replies to welcome PMs and there is a chance that the formulaic nature of the subject line, at least for PMs is making them be missed, ignored or treated as spam.

While a standard template makes writing email filing rules easier, it also makes the notification more likely to be ignored, and so I wondered how to personalise this and bring it to life, so that I’m not annoying members, but making sure I catch their attention.

Do you have any thoughts? Have you changed the default setting for these email notification templates?

Is it better to leave it in to be ‘honest’ it is just a notification and not an actual personal email from the relevant member?

I’d be very interested in your thoughts

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