# Best way for staff to send notifications about posts

**URL:** https://meta.discourse.org/t/best-way-for-staff-to-send-notifications-about-posts/78683
**Category:** Support
**Created:** [1월 22, 2018, 8:40오후 UTC](https://meta.discourse.org/t/best-way-for-staff-to-send-notifications-about-posts/78683 "2018-01-22T20:40:22Z")
**Posts on this page:** 8
**Page:** 1

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### Author: ![jmsachs](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/jmsachs/32/107682_2.png) [@jmsachs](https://meta.discourse.org/u/jmsachs)
#### Post date: [1월 22, 2018, 8:40오후 UTC](https://meta.discourse.org/t/best-way-for-staff-to-send-notifications-about-posts/78683/1 "2018-01-22T20:40:22Z")

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I’m an admin on an internal Discourse site, and I have an important post I want to notify all users about.

Is there any way to get Discourse to send a notification email to all users, or a group of users? The “Invite” button only lets you send a notification to one person at a time.

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### Author: ![jomaxro](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/jomaxro/32/126216_2.png) [@jomaxro](https://meta.discourse.org/u/jomaxro)
#### Post date: [1월 22, 2018, 9:06오후 UTC](https://meta.discourse.org/t/best-way-for-staff-to-send-notifications-about-posts/78683/2 "2018-01-22T21:06:51Z")

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Lots of existing topics on this here, a quick search should bring them up.

In short, you have 3 options I can think of off the top of my head (I’d recommend #3):

1. Mention all your users by username in the post. Not ideal, looks messy, and may require site setting changes based on the number of users you have.
2. Mention `@trust_level_0` which will notify users TL0 and above (all users). May require a site setting change to increase max user notified per group mention.
3. Create a category which all users watch the first post of. You can use [(Obsolete) Set category tracking level defaults historically](https://meta.discourse.org/t/how-do-i-set-category-tracking-level-defaults-historically/53165) to change the user preference for all users to watch the first post of your new category.

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### Author: ![pfaffman](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/pfaffman/32/120154_2.png) [@pfaffman](https://meta.discourse.org/u/pfaffman)
#### Post date: [1월 22, 2018, 9:23오후 UTC](https://meta.discourse.org/t/best-way-for-staff-to-send-notifications-about-posts/78683/3 "2018-01-22T21:23:16Z")

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And you could pin it globally so that anyone who visited the site would see it.

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### Author: ![jmsachs](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/jmsachs/32/107682_2.png) [@jmsachs](https://meta.discourse.org/u/jmsachs)
#### Post date: [1월 22, 2018, 11:52오후 UTC](https://meta.discourse.org/t/best-way-for-staff-to-send-notifications-about-posts/78683/4 "2018-01-22T23:52:00Z")

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Hmm. The `@trust_level_0` option is actually simpler in my case.

None seems like a really good approach though… Staff should be able to notify all but it seems like a bad idea to allow anyone to notify all.

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### Author: ![jmsachs](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/jmsachs/32/107682_2.png) [@jmsachs](https://meta.discourse.org/u/jmsachs)
#### Post date: [1월 22, 2018, 11:53오후 UTC](https://meta.discourse.org/t/best-way-for-staff-to-send-notifications-about-posts/78683/5 "2018-01-22T23:53:26Z")

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Pinning makes sense for urgent issues such as security or site maintenance notices. In my case I want to be a little more subtle.

Also the notification aspect is important; I have a lot of infrequent visitors (\< once a month) and I want to notify them.

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### Author: ![jomaxro](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/jomaxro/32/126216_2.png) [@jomaxro](https://meta.discourse.org/u/jomaxro)
#### Post date: [1월 23, 2018, 1:48오전 UTC](https://meta.discourse.org/t/best-way-for-staff-to-send-notifications-about-posts/78683/6 "2018-01-23T01:48:02Z")

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> [@jmsachs](#):
>
> Staff should be able to notify all but it seems like a bad idea to allow anyone to notify all.

By default no one can mention `@trust_level_0`. You can restrict the TL0 so that only staff can mention it when you enable mentions.

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### Author: ![system](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/system/32/443519_2.png) [@system](https://meta.discourse.org/u/system)
#### Post date: [4월 13, 2020, 2:24오후 UTC](https://meta.discourse.org/t/best-way-for-staff-to-send-notifications-about-posts/78683/7 "2020-04-13T14:24:43Z")

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### Author: ![jomaxro](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/jomaxro/32/126216_2.png) [@jomaxro](https://meta.discourse.org/u/jomaxro)
#### Post date: [4월 13, 2020, 5:51오후 UTC](https://meta.discourse.org/t/best-way-for-staff-to-send-notifications-about-posts/78683/8 "2020-04-13T17:51:59Z")

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