# BigBlueButton video conference

**URL:** <https://meta.discourse.org/t/bigbluebutton-video-conference/148050>\
**Category:** Plugin\
**Tags:** broken\
**Created:** [April 15, 2020, 2:21am UTC](https://meta.discourse.org/t/bigbluebutton-video-conference/148050 "2020-04-15T02:21:53Z")\
**Posts on this page:** 1\
**Showing post:** 31

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**Author:** ![Hitesh\_Sharma](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/hitesh_sharma/32/309992_2.png) [@Hitesh\_Sharma](https://meta.discourse.org/u/Hitesh_Sharma)\
**Post date:** [December 6, 2023, 10:59am UTC](https://meta.discourse.org/t/bigbluebutton-video-conference/148050/31 "2023-12-06T10:59:06Z")

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> The BigBlueButton Greenlight v3 plugin installed in my discourse

[https://github.com/bigbluebutton/bbb-install](https://github.com/bigbluebutton/bbb-install)

I added the URL and secret key to plugin settings and it is configured and also added different groups like

> Trust\_level\_0, admins, Moderators

 ![image](https://global.discourse-cdn.com/meta/original/4X/3/1/d/31dd043dca08cce95367d841771f6ae4cb71d4a1.png)

When I make a new topic and use BigBlueButton, I create a room from the bigbluebutton admin dashboard. I also added a room ID to the meeting ID in the button modal. I expect that when users click the video call link, they’ll join my meeting. However, instead of BigBlueButton taking them to a sign-in page, it shows the dashboard but doesn’t connect to the meeting room.

 ![image](https://global.discourse-cdn.com/meta/original/4X/d/0/b/d0be3185607c21737cb54104eece079a3ddbbb75.png) ![image](https://global.discourse-cdn.com/meta/original/4X/9/b/0/9b07d06f8f89cff3949eaa2e52cc738785ae10d9.png)

 ![Screenshot from 2023-12-06 16-21-00](https://global.discourse-cdn.com/meta/original/4X/a/f/0/af0a430e41e3fa362c084ff4a701db28625a6edf.png)

**In the network tab, I can see these errors, but it’s confusing because the meeting hasn’t been forcibly ended.**

 ![Screenshot from 2023-12-06 16-25-10](https://global.discourse-cdn.com/meta/original/4X/b/b/e/bbe26b6e23d0a3d32b6c251ab6170a3c11988f45.png)

Could you please guide me to the source where I might have made a mistake?

thank you

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