# Bitnami install on Google Cloud / Smooth except EMAIL

**URL:** https://meta.discourse.org/t/bitnami-install-on-google-cloud-smooth-except-email/37451
**Category:** Self-hosting
**Tags:** unsupported-install
**Created:** [January 4, 2016, 11:04pm UTC](https://meta.discourse.org/t/bitnami-install-on-google-cloud-smooth-except-email/37451 "2016-01-04T23:04:11Z")
**Posts on this page:** 4
**Page:** 1

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### Author: ![John\_Schwitz](https://avatars.discourse-cdn.com/v4/letter/j/97f17d/32.png) [@John\_Schwitz](https://meta.discourse.org/u/John_Schwitz)
#### Post date: [January 4, 2016, 11:04pm UTC](https://meta.discourse.org/t/bitnami-install-on-google-cloud-smooth-except-email/37451/1 "2016-01-04T23:04:11Z")

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Smooth install except I cannot get email to work. I cannot get sendgrid to work with Discourse. I believe the problem is on the server. Enclosed are logs. PROBLEM SOLVED SEE BELOW

GOOGLE CLOUD BLOCKS 587 I USED 2525.  
[Link to Google Docs:](https://cloud.google.com/compute/docs/tutorials/sending-mail/using-sendgrid#sendgrid_smtp_settings)

```
PG::UndefinedTable: ERROR: relation "users" does not exist LINE 5: WHERE a.attrelid = '"users"'::regclass ^ : SELECT a.attname,
29 Nov 15
Scoped order and limit are ignored, it's forced to be batch order and batch size
29 Nov 15
Job exception: Network is unreachable - connect(2)
29 Nov 15
42		
Job exception: Network is unreachable - connect(2)
1 Jan 10:37 am
30		
Job exception: 534-5.7.9 Application-specific password required. Learn more at
Su 5:01 pm
PG::ConnectionBad (FATAL: the database system is shutting down ) /opt/bitnami/apps/discourse/htdocs/vendor/bundle/ruby/2.0.0/gems/activerecord-4.1.10/lib/active_record/connection_adapters/postgresql_
4:19 pm
5		
PG::ConnectionBad (FATAL: the database system is shutting down ) /opt/bitnami/apps/discourse/htdocs/vendor/bundle/ruby/2.0.0/gems/activerecord-4.1.10/lib/active_record/connection_adapters/postgresql_
4:23 pm
Job exception: FATAL: the database system is shutting down
4:25 pm
7		
PG::ConnectionBad (FATAL: the database system is shutting down ) /opt/bitnami/apps/discourse/htdocs/vendor/bundle/ruby/2.0.0/gems/activerecord-4.1.10/lib/active_record/connection_adapters/postgresql_
4:28 pm
19		
Job exception: execution expired
4:51 pm
3		
Discourse::InvalidParameters (email) /opt/bitnami/apps/discourse/htdocs/app/controllers/users_controller.rb:436:in `change_email'
4:56 pm

```

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<div class="post-metadata">

### Author: ![codinghorror](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/codinghorror/32/110067_2.png) [@codinghorror](https://meta.discourse.org/u/codinghorror)
#### Post date: [January 4, 2016, 11:53pm UTC](https://meta.discourse.org/t/bitnami-install-on-google-cloud-smooth-except-email/37451/2 "2016-01-04T23:53:46Z")

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Unfortunately, we can’t support the Bitnami install, sorry. We only support standard installs here due to time constraints.

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### Author: ![Mackeno](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/mackeno/32/192949_2.png) [@Mackeno](https://meta.discourse.org/u/Mackeno)
#### Post date: [September 7, 2020, 3:58pm UTC](https://meta.discourse.org/t/bitnami-install-on-google-cloud-smooth-except-email/37451/3 "2020-09-07T15:58:00Z")

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I’m using SMTP Gmail, get error :

```
Started POST "/finish-installation/register" for 221.133.124.208 at 2020-09-07 15:47:17 +0000
Processing by FinishInstallationController#register as HTML
  Parameters: {"utf8"=>"✓", "authenticity_token"=>"GFYxTcxnzG29LzHQEMbe5pgysksmSIxPMDctBKXAATFXVaFRXvbyYReyMZpfv5UKfgMzC2pls+COFYOEdMihdg==", "email"=>"tat.t.tran@gmail.com", "username"=>"administrator", "password"=>"[FILTERED]", "commit"=>"Register"}
Redirected to http://haitra.xyz/finish-installation/confirm-email
Completed 302 Found in 2007ms (ActiveRecord: 0.0ms | Allocations: 203216)
Started GET "/finish-installation/confirm-email" for 221.133.124.208 at 2020-09-07 15:47:19 +0000
Processing by FinishInstallationController#confirm_email as HTML
  Rendering finish_installation/confirm_email.html.erb within layouts/finish_installation
  Rendered finish_installation/confirm_email.html.erb within layouts/finish_installation (Duration: 11.1ms | Allocations: 443)
  Rendered layouts/_head.html.erb (Duration: 4.5ms | Allocations: 304)
Completed 200 OK in 101ms (Views: 94.0ms | ActiveRecord: 0.0ms | Allocations: 3748)
  Rendering layouts/email_template.html.erb
  Rendered layouts/email_template.html.erb (Duration: 36.6ms | Allocations: 886)
Delivered mail d878748f-69e9-42ae-8252-877d6f6c2e40@haitra.xyz (1046.9ms)
Job exception: 534-5.7.9 Application-specific password required. Learn more at

```

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<div class="post-metadata">

### Author: ![Stephen](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/stephen/32/95011_2.png) [@Stephen](https://meta.discourse.org/u/Stephen)
#### Post date: [September 7, 2020, 3:59pm UTC](https://meta.discourse.org/t/bitnami-install-on-google-cloud-smooth-except-email/37451/4 "2020-09-07T15:59:24Z")

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If you’re using bitnami, which is the subject of this topic, then we cannot help you. Bitnami isn’t supported here. You will need to contact the package maintainer for any assistance.
