# 升级后因旧标记插件导致的空白页面

**URL:** <https://meta.discourse.org/t/blank-page-after-upgrading-due-to-old-tagging-plugin/45243>\
**Category:** Support\
**Created:** [2016年六月4日 12:31 UTC](https://meta.discourse.org/t/blank-page-after-upgrading-due-to-old-tagging-plugin/45243 "2016-06-04T12:31:57Z")\
**Posts on this page:** 20\
**Page:** 1

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**Author:** ![anandm09](https://avatars.discourse-cdn.com/v4/letter/a/7ba0ec/32.png) [@anandm09](https://meta.discourse.org/u/anandm09)\
**Post date:** [2016年六月4日 12:31 UTC](https://meta.discourse.org/t/blank-page-after-upgrading-due-to-old-tagging-plugin/45243/1 "2016-06-04T12:31:57Z")

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I tried upgrading to newer version from admin panel. After completion of the process the site is showing only blank page.

I tried upgrading through shh and it shows this message

 ![](https://global.discourse-cdn.com/meta/original/3X/9/2/925fd4fdfa9bbf2883a0362de35b24441374dca0.png)

So I ran the command again, its complete but still the site is not showing anything.

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**Author:** ![cpradio](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/cpradio/32/4970_2.png) [@cpradio](https://meta.discourse.org/u/cpradio)\
**Post date:** [2016年六月4日 12:34 UTC](https://meta.discourse.org/t/blank-page-after-upgrading-due-to-old-tagging-plugin/45243/2 "2016-06-04T12:34:04Z")

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Follow the on screen instructions and run `./launcher rebuild app` again

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**Author:** ![anandm09](https://avatars.discourse-cdn.com/v4/letter/a/7ba0ec/32.png) [@anandm09](https://meta.discourse.org/u/anandm09)\
**Post date:** [2016年六月4日 13:01 UTC](https://meta.discourse.org/t/blank-page-after-upgrading-due-to-old-tagging-plugin/45243/3 "2016-06-04T13:01:35Z")

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I did that, now I am seeing this. No instructions as such.

 ![](https://global.discourse-cdn.com/meta/original/3X/2/d/2dc6ce42c0dbc6ff049ec3b856632c0932edff47.png)

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**Author:** ![tgxworld](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/tgxworld/32/106117_2.png) [@tgxworld](https://meta.discourse.org/u/tgxworld)\
**Post date:** [2016年六月4日 14:47 UTC](https://meta.discourse.org/t/blank-page-after-upgrading-due-to-old-tagging-plugin/45243/4 "2016-06-04T14:47:45Z")

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Anything in `./launcher logs app`?

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<div class="post-metadata">

**Author:** ![anandm09](https://avatars.discourse-cdn.com/v4/letter/a/7ba0ec/32.png) [@anandm09](https://meta.discourse.org/u/anandm09)\
**Post date:** [2016年六月4日 16:56 UTC](https://meta.discourse.org/t/blank-page-after-upgrading-due-to-old-tagging-plugin/45243/5 "2016-06-04T16:56:01Z")

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something else went wrong.

 ![](https://global.discourse-cdn.com/meta/original/3X/0/7/07ce490f9efea2bb3fb04df86a19065f2318f52b.png)

now I am afraid..

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<div class="post-metadata">

**Author:** ![anandm09](https://avatars.discourse-cdn.com/v4/letter/a/7ba0ec/32.png) [@anandm09](https://meta.discourse.org/u/anandm09)\
**Post date:** [2016年六月4日 17:48 UTC](https://meta.discourse.org/t/blank-page-after-upgrading-due-to-old-tagging-plugin/45243/6 "2016-06-04T17:48:18Z")

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@codinghorror any help sir.

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**Author:** ![DeanMarkTaylor](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/deanmarktaylor/32/102462_2.png) [@DeanMarkTaylor](https://meta.discourse.org/u/DeanMarkTaylor)\
**Post date:** [2016年六月4日 17:51 UTC](https://meta.discourse.org/t/blank-page-after-upgrading-due-to-old-tagging-plugin/45243/7 "2016-06-04T17:51:53Z")

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This screenshot indicates you have ran out of space.

Read though this thread:  
[https://meta.discourse.org/t/discourse-docker-image-version-1-3-3-released/44778](https://meta.discourse.org/t/discourse-docker-image-version-1-3-3-released/44778)

You might want to wait for feedback from one of the Discourse team for the best action to take.

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**Author:** ![anandm09](https://avatars.discourse-cdn.com/v4/letter/a/7ba0ec/32.png) [@anandm09](https://meta.discourse.org/u/anandm09)\
**Post date:** [2016年六月4日 18:01 UTC](https://meta.discourse.org/t/blank-page-after-upgrading-due-to-old-tagging-plugin/45243/8 "2016-06-04T18:01:22Z")

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Thanks! I am not very good at this and for the same reason I opted for installation services from discourse team itself. Waiting for Discourse team to response, with non-functional forum ☹

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<div class="post-metadata">

**Author:** ![anandm09](https://avatars.discourse-cdn.com/v4/letter/a/7ba0ec/32.png) [@anandm09](https://meta.discourse.org/u/anandm09)\
**Post date:** [2016年六月5日 11:19 UTC](https://meta.discourse.org/t/blank-page-after-upgrading-due-to-old-tagging-plugin/45243/9 "2016-06-05T11:19:15Z")

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I cleaned the space

> apt-get autoclean  
> apt-get autoremove  
> cd /var/discourse  
> ./launcher cleanup

i ran upgrade command again

> cd /var/discourse  
> git pull  
> ./launcher rebuild app

it was complete and this was last screen

 ![](https://global.discourse-cdn.com/meta/original/3X/a/1/a159346a6c9cc07836419a5cc0508d06d758adce.png)

again blank page, nothing displaying the site.

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<div class="post-metadata">

**Author:** ![cpradio](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/cpradio/32/4970_2.png) [@cpradio](https://meta.discourse.org/u/cpradio)\
**Post date:** [2016年六月5日 11:26 UTC](https://meta.discourse.org/t/blank-page-after-upgrading-due-to-old-tagging-plugin/45243/10 "2016-06-05T11:26:09Z")

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Do you have any plugins installed? Can you post what plugins are listed in your app.yml?

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<div class="post-metadata">

**Author:** ![anandm09](https://avatars.discourse-cdn.com/v4/letter/a/7ba0ec/32.png) [@anandm09](https://meta.discourse.org/u/anandm09)\
**Post date:** [2016年六月5日 12:03 UTC](https://meta.discourse.org/t/blank-page-after-upgrading-due-to-old-tagging-plugin/45243/11 "2016-06-05T12:03:18Z")

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Yes, tagging and google adsense.

I tried removing adsense plugin and it worked! Thanks @cpradio for this suggestion.

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**Author:** ![Mittineague](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/mittineague/32/114259_2.png) [@Mittineague](https://meta.discourse.org/u/Mittineague)\
**Post date:** [2016年六月5日 08:15 UTC](https://meta.discourse.org/t/blank-page-after-upgrading-due-to-old-tagging-plugin/45243/13 "2016-06-05T08:15:13Z")

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> [@anandm09](#):
>
> something

The “No space left on device” is a pretty good clue to what the something is.

Did you try the commands the CLI listed as what you should do?

> [@anandm09](#):
>
> I am afraid

You don’t need to be afraid, you need to be extremely careful.

For those familiar only with GUIs, CLIs can be intimidating.  
But they are what computers used to be way back before there was HTML

Just type very carefully and double check before you hit enter.

Usually a typo won’t result in a catastrophe, but that depends on what the typo is.

If you missed my saying it - _be careful_

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**Author:** ![lostintime](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/lostintime/32/54115_2.png) [@lostintime](https://meta.discourse.org/u/lostintime)\
**Post date:** [2016年六月5日 14:16 UTC](https://meta.discourse.org/t/blank-page-after-upgrading-due-to-old-tagging-plugin/45243/14 "2016-06-05T14:16:18Z")

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While your advice in itself is good, I’m afraid it doesn’t really help @anandm09 to solve this problem, @Mittineague. Please bear in mind that this place can be a bit intimidating to newcomers …

I am new to this Docker stuff myself, so unfortunately I am unable to provide him with the steps to proceed with the upgrade but I assume he’d need to free up some space on his installation first, before backing up his postgres database as suggested in the screenshot.

Would it be safe to do

`./launcher cleanup`

at this stage?

Perhaps you could point him in the right direction with that?

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<div class="post-metadata">

**Author:** ![lostintime](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/lostintime/32/54115_2.png) [@lostintime](https://meta.discourse.org/u/lostintime)\
**Post date:** [2016年六月5日 14:21 UTC](https://meta.discourse.org/t/blank-page-after-upgrading-due-to-old-tagging-plugin/45243/15 "2016-06-05T14:21:54Z")

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After this thread got split from the main one, I guess[my previous answer](https://meta.discourse.org/t/blank-page-after-upgrading/45243/14) doesn’t really make sense any more …

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<div class="post-metadata">

**Author:** ![anandm09](https://avatars.discourse-cdn.com/v4/letter/a/7ba0ec/32.png) [@anandm09](https://meta.discourse.org/u/anandm09)\
**Post date:** [2016年六月9日 19:58 UTC](https://meta.discourse.org/t/blank-page-after-upgrading-due-to-old-tagging-plugin/45243/16 "2016-06-09T19:58:17Z")

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Thanks for all the help but still there is some issue. When I upgraded after removing adsense plugin it worked on my device but I received many mails from our users that site is not working.

I check on multiple devices and realize that its working for few but not in others.

If you open IP address directly it works fine, but when website url is entered it does not show anything on devices with issue.

I have already tried deleting cache and temporary files from systems. It did not worked.

If I see error logs this is the common warning

 ![](https://global.discourse-cdn.com/meta/original/3X/0/2/0242e83845ea2e2d7e4f7806c5dbb66e5eb5f6b9.png)

What can be the possible cause for this and what should I do.

Note: I have already removed all plugins, only tag (offical) plugin is installed at the moment.

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<div class="post-metadata">

**Author:** ![codinghorror](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/codinghorror/32/110067_2.png) [@codinghorror](https://meta.discourse.org/u/codinghorror)\
**Post date:** [2016年六月9日 21:00 UTC](https://meta.discourse.org/t/blank-page-after-upgrading-due-to-old-tagging-plugin/45243/17 "2016-06-09T21:00:16Z")

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Did you enable localization based on client browser language headers in your site settings?

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<div class="post-metadata">

**Author:** ![anandm09](https://avatars.discourse-cdn.com/v4/letter/a/7ba0ec/32.png) [@anandm09](https://meta.discourse.org/u/anandm09)\
**Post date:** [2016年六月9日 21:15 UTC](https://meta.discourse.org/t/blank-page-after-upgrading-due-to-old-tagging-plugin/45243/18 "2016-06-09T21:15:11Z")

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Nope! Everything was working fine before upgrade. No changes made.

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<div class="post-metadata">

**Author:** ![codinghorror](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/codinghorror/32/110067_2.png) [@codinghorror](https://meta.discourse.org/u/codinghorror)\
**Post date:** [2016年六月9日 21:25 UTC](https://meta.discourse.org/t/blank-page-after-upgrading-due-to-old-tagging-plugin/45243/19 "2016-06-09T21:25:59Z")

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Any JS customizations in Admin, Customize?

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<div class="post-metadata">

**Author:** ![sam](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/sam/32/102149_2.png) [@sam](https://meta.discourse.org/u/sam)\
**Post date:** [2016年六月9日 21:35 UTC](https://meta.discourse.org/t/blank-page-after-upgrading-due-to-old-tagging-plugin/45243/20 "2016-06-09T21:35:29Z")

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How can tags be installed? It is part of core now, remove it

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<div class="post-metadata">

**Author:** ![anandm09](https://avatars.discourse-cdn.com/v4/letter/a/7ba0ec/32.png) [@anandm09](https://meta.discourse.org/u/anandm09)\
**Post date:** [2016年六月9日 22:12 UTC](https://meta.discourse.org/t/blank-page-after-upgrading-due-to-old-tagging-plugin/45243/21 "2016-06-09T22:12:39Z")

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I have removed

> ```
> - git clone https://github.com/discourse/discourse-tagging.git
> 
> ```

Its working at my end, will check on different devices in some time and confirm the status.

If tagging is included in core, the plugin should be removed automatically while upgrading or there should be some notification remove it before updating.

[下一頁](https://meta.discourse.org/t/blank-page-after-upgrading-due-to-old-tagging-plugin/45243.md?page=2)
