# Bounce score not updated

**URL:** https://meta.discourse.org/t/bounce-score-not-updated/44694
**Category:** Support
**Created:** [May 23, 2016, 7:18pm UTC](https://meta.discourse.org/t/bounce-score-not-updated/44694 "2016-05-23T19:18:48Z")
**Posts on this page:** 1
**Showing post:** 12

<div class="post-metadata">

### Author: ![bartv](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/bartv/32/130052_2.png) [@bartv](https://meta.discourse.org/u/bartv)
#### Post date: [May 8, 2018, 5:59pm UTC](https://meta.discourse.org/t/bounce-score-not-updated/44694/12 "2018-05-08T17:59:31Z")

</div>

Related: I’m also still trying to understand when a user will be deactivated:

> [@What does 'revoke email' action mean in Logs?](https://meta.discourse.org/t/what-does-revoke-email-action-mean-in-logs/57096/6):
>
> I’m a bit confused about how this works; as I understand it, with the default settings a user will not receive any new emails when he reaches a score of 4 - and this score will be reset after 30 days. So in which scenario can a user reach the bounce score of 30? Or is this a separate counter that keeps track of this users’s lifetime bounce score?

---

_[View the full topic](https://meta.discourse.org/t/bounce-score-not-updated/44694)._