# Bounced Email Info Not Found

**URL:** https://meta.discourse.org/t/bounced-email-info-not-found/358328
**Category:** Support
**Tags:** email
**Created:** [March 21, 2025, 12:55pm UTC](https://meta.discourse.org/t/bounced-email-info-not-found/358328 "2025-03-21T12:55:00Z")
**Posts on this page:** 1
**Showing post:** 5

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### Author: ![Canapin](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/canapin/32/119591_2.png) [@Canapin](https://meta.discourse.org/u/Canapin)
#### Post date: [March 23, 2025, 9:58pm UTC](https://meta.discourse.org/t/bounced-email-info-not-found/358328/5 "2025-03-23T21:58:10Z")

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> [@LotusJeff](#):
>
> the following appears.

> [@"Discourse::NotFound" error when click "Email Type" field on admin/email/bounced](https://meta.discourse.org/t/discourse-notfound-error-when-click-email-type-field-on-admin-email-bounced/176011/18):
>
> That is the expected behavior when the bounced response was not processed by Discourse. The feature is working fine if Discourse receives the bounces, otherwise it will show that response for all bounces.

> [@LotusJeff](#):
>
> 1. Everything is working except the bounce info.

I’m not sure about what I’m going to write 👀, but I think by default SES doesn’t log such information. Other email services do.  
Perhaps you can try to enable it and see what reason is given for the bounced email from SES’s interface?

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