# Bounced emails not being detected

**URL:** <https://meta.discourse.org/t/bounced-emails-not-being-detected/293518>\
**Category:** Product Support\
**Tags:** email\
**Created:** [January 30, 2024, 6:36pm UTC](https://meta.discourse.org/t/bounced-emails-not-being-detected/293518 "2024-01-30T18:36:10Z")\
**Posts on this page:** 1\
**Showing post:** 10

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**Author:** ![RBoy](https://avatars.discourse-cdn.com/v4/letter/r/2bfe46/32.png) [@RBoy](https://meta.discourse.org/u/RBoy)\
**Post date:** [January 30, 2024, 9:07pm UTC](https://meta.discourse.org/t/bounced-emails-not-being-detected/293518/10 "2024-01-30T21:07:27Z")

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I understand what you’re saying. Unfortunately due to a limitation of the SMTP server rules I cannot setup forwarding for sub domains, I can only configure it to forward unique `To` emails id’s.

However I have a clarification here - more like a discrepancy in how discourse appears to be working:

1. When a user replies to an email post, it comes in correctly - replies seem to work perfectly even without any `{reply_key}` explicitly configured anywhere (see the screenshots above)
2. However, when an email gets bounced, Discourse categorizes it under _Received_ rather than _Bounced_
3. **The error logs are showing that something in discourse recognizes that it’s a bounced email** (see my first post error log). So if something in discourse is recognizing that it’s a bounced email, why doesn’t is show up under _Bounced_ instead of _Received_?

So why is that when a user replies to a post it is processed correctly by discourse but not a bounced email (and there also appears to be a disconnect between the error logs and the dashboard for bounced emails). Am I missing something in the configuration?

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_[View the full topic](https://meta.discourse.org/t/bounced-emails-not-being-detected/293518)._