# Bug with chat notifications not showing up

**URL:** <https://meta.discourse.org/t/bug-with-chat-notifications-not-showing-up/308082>\
**Category:** Bug\
**Tags:** notifications, chat\
**Created:** [May 15, 2024, 2:00pm UTC](https://meta.discourse.org/t/bug-with-chat-notifications-not-showing-up/308082 "2024-05-15T14:00:04Z")\
**Posts on this page:** 1\
**Showing post:** 1

<div class="post-metadata">

**Author:** ![jordan-violet](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/jordan-violet/32/281428_2.png) [@jordan-violet](https://meta.discourse.org/u/jordan-violet)\
**Post date:** [May 15, 2024, 2:00pm UTC](https://meta.discourse.org/t/bug-with-chat-notifications-not-showing-up/308082/1 "2024-05-15T14:00:04Z")

</div>

My team of 7 employees are attempting to use chat for our everyday communication, but experiencing two major bugs that all of us are experiencing equally (windows and mac, multiple types of browsers):

# No chat notifications at all

Every once in a while, I will see on my iPad across the room that I have a Discourse notification of a chat, but my desktop doesn’t display anything. I am thinking I only see this with responses in threads.

We also have a similar bug reported with no chat sounds:

> [@Chat sounds only working sometimes...intermittently or not at all?](https://meta.discourse.org/t/chat-sounds-only-working-sometimes-intermittently-or-not-at-all/307914):
>
> We’re currently working on an initiative to help other teams in our business to build out their community experiences within our community. To prepare for that, as a forcing function, I’m having my team move all of our operations to Discourse: My entire team (7-8 people) are having issues with chat notification sounds. Different browsers, sound is enabled in browsers, notification sound enabled in our user settings. Every once in a while I’ll randomly hear a sound, but maybe like 1 in 20+ mess…

---

_[View the full topic](https://meta.discourse.org/t/bug-with-chat-notifications-not-showing-up/308082)._
