Hi all! I have a list of emails in a CSV file that I am awarding a badge to. I expected a group to not be matched on our forum (I am using the list of all attendees of an event, and not all of them have a forum account). It seemed to work, many were matched just fine – but I noticed that someone wh…

[image] Mia: I tested it again with just his email address in a CSV, and it still popped up as not matching an existing user. Try the username instead of email.

I could do that for this one example, but since I have a list of thousands of emails and not usernames, it wouldn’t scale to everyone else.

Does your csv file has any invisible characters or artifacts?

I don’t think so – I tried cleaning up the data and now I’m getting a 502 error :sweat_smile:

These are the errors it has at that time… a new-to-me problem to solve :lolsob: [Screen Shot 2024-05-30 at 4.59.53 PM] I’m about to log off for the day, but I found this thread around MaxMindDB to start trying to debug this tomorrow :person_shrugging:

Also, thank you for helping! I didn’t know where the logs were, so it’s a good thing to learn!

These warnings are unrelated to your issue. Everyone who did not configure a MaxMind licence key sees them. Since people are wasting time investigating these warnings, when they face other issues, I wanted to mute them. However, my commit was reverted, since it broke some other CI tests and dev envi…

Awesome, thanks for your help. That’s what I was thinking about the MaxMind warning, but I only had time to read briefly before I logged off yesterday. The CSV file is generated from Salesforce and it has one email address on each line, no commas or spaces. When I paste it into a basic text editor,…

[image] Mia: The CSV file is generated from Salesforce and it has one email address on each line, no commas or spaces Strictly seen, it is no CSV then, which stands for “comma-separated values” :wink:. But I know the file extension is widely used also with other separators, and more important…

Bulk badge grant not working?

Product Support

Noah May 30, 2024, 11:33pm 6

You can try check the logs? I’m not sure if I’m well suited to help you out with this, but I’ll try.

Topic		Replies	Views
Assign badge to multiple users at once Product Support badges	10	702	March 3, 2024
Bulk Award a badge to a set of users Announcements badges , new-feature	28	6529	March 31, 2025
Award badge to a set of users and mention topic "reason" Feature	3	596	October 25, 2025
Bulk grant badge based on email Product Support badges	1	309	September 29, 2023
Badge Granting in bulk or for a group of users Feature	5	3303	January 20, 2020

Bulk badge grant not working?

Related topics