I have a situation where I transferred to a new forum, but communication on my part wasn’t great and a lot of my members didn’t realise they’d still have accounts at the new website.
All they had to do was reset their passwords, but I have 200 accounts where they didn’t know or didn’t bother doing this. Essentially I lost 200 members overnight.
I’m now sending out an email campaign targeting these members asking them to come back to the forum. What would be really nice is if I could include the forgotten password link in the email I send them, rather than making them jump through hoops to get to it.
My audience are generally in the 45-65 age range, so what may seem simple for some of us isn’t necessarily simple for them and they may just not bother. Basically I want to make it super simple for them to get back on the forum.
Is there any way to bulk generate those forgotten password links that I can then include in my email campaign?
Thanks a bunch!