# Bulk Invite Process Failed No such file or directory @ rb\_sysopen
**URL:** https://meta.discourse.org/t/bulk-invite-process-failed-no-such-file-or-directory-rb-sysopen/111409
**Category:** Support
**Created:** [March 12, 2019, 6:02pm UTC](https://meta.discourse.org/t/bulk-invite-process-failed-no-such-file-or-directory-rb-sysopen/111409 "2019-03-12T18:02:49Z")
**Posts on this page:** 14
**Page:** 1
### Author:  [@Lana](https://meta.discourse.org/u/Lana)
#### Post date: [March 12, 2019, 6:02pm UTC](https://meta.discourse.org/t/bulk-invite-process-failed-no-such-file-or-directory-rb-sysopen/111409/1 "2019-03-12T18:02:49Z")
Hi there,
I’ve been trying to upload an csv file for a bulk invite, but each time I receive this message:
_Bulk Invite Process Failed – 'No such file or directory @ rb\_sysopen_
Can someone please help? I am not familiar with Discourse. This is urgent as I am supposed to be launching the entire site by Friday… but that won’t be possible if I can’t invite our users.
Thank you! 🙂
---
### Author:  [@pfaffman](https://meta.discourse.org/u/pfaffman)
#### Post date: [March 12, 2019, 11:19pm UTC](https://meta.discourse.org/t/bulk-invite-process-failed-no-such-file-or-directory-rb-sysopen/111409/2 "2019-03-12T23:19:19Z")
Hi, @lana. Welcome aboard.
I just tested an invite on one my my systems and it worked fine; I don’t remember seeing any reports with invites in recent memory. Did you do a [standard install](https://github.com/discourse/discourse/blob/master/docs/INSTALL-cloud.md)? Did the file you uploaded have a funny name somehow? Did you upload a plain-text csv file? (None if these seems like especially likely explanations).
There is free help here, but if you end up with more money than time I [provide paid support](https://www.literatecomputing.com/product/discourse-support/).
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### Author:  [@Lana](https://meta.discourse.org/u/Lana)
#### Post date: [March 13, 2019, 10:19am UTC](https://meta.discourse.org/t/bulk-invite-process-failed-no-such-file-or-directory-rb-sysopen/111409/3 "2019-03-13T10:19:08Z")
Hi there,
Is there anyone here from Discourse that could help? I do not have any errors on my list, and Im using an csv file…
Please help ☹ @techAPJ
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### Author:  [@techAPJ](https://meta.discourse.org/u/techAPJ)
#### Post date: [March 13, 2019, 10:25am UTC](https://meta.discourse.org/t/bulk-invite-process-failed-no-such-file-or-directory-rb-sysopen/111409/4 "2019-03-13T10:25:36Z")
Are you on latest Discourse version? Also are you seeing any relevant errors in `forum.example.com/logs`?
I tested locally and bulk invite process works fine for me, so this seems specific to your setup. Maybe try rebuilding the instance and then try again?
```
cd /var/discourse/
./launcher rebuild app
```
---
### Author:  [@pfaffman](https://meta.discourse.org/u/pfaffman)
#### Post date: [March 13, 2019, 11:39am UTC](https://meta.discourse.org/t/bulk-invite-process-failed-no-such-file-or-directory-rb-sysopen/111409/5 "2019-03-13T11:39:25Z")
How did you install discourse?
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### Author:  [@Lana](https://meta.discourse.org/u/Lana)
#### Post date: [March 13, 2019, 2:09pm UTC](https://meta.discourse.org/t/bulk-invite-process-failed-no-such-file-or-directory-rb-sysopen/111409/6 "2019-03-13T14:09:16Z")
Hi @techAPJ
thanks for your response!
I’m not sure how we installed Discourse but rebuilding would mean loosing all my configuration right?
I have someone in our tech team trying to help out. Could it be because of a bad internet connexion for instance?
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### Author:  [@zogstrip](https://meta.discourse.org/u/zogstrip)
#### Post date: [March 13, 2019, 2:37pm UTC](https://meta.discourse.org/t/bulk-invite-process-failed-no-such-file-or-directory-rb-sysopen/111409/7 "2019-03-13T14:37:08Z")
> [@Lana](#):
>
> rebuilding would mean loosing all my configuration right?
Not at all. It means running the `rebuild` command to update your instance to the latest version.
```plaintext
cd /var/discourse
./launcher rebuild app
```
---
### Author:  [@Lana](https://meta.discourse.org/u/Lana)
#### Post date: [March 13, 2019, 2:58pm UTC](https://meta.discourse.org/t/bulk-invite-process-failed-no-such-file-or-directory-rb-sysopen/111409/8 "2019-03-13T14:58:22Z")
Right. Thanks @zogstrip …
I think my tech team has found the issue. But it seems too technical for me to understand. Only thing is, when we finally managed to send invites, only 209 out of 340 were showing as Pending.
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### Author:  [@Stephen](https://meta.discourse.org/u/Stephen)
#### Post date: [March 13, 2019, 3:31pm UTC](https://meta.discourse.org/t/bulk-invite-process-failed-no-such-file-or-directory-rb-sysopen/111409/9 "2019-03-13T15:31:30Z")
So was there something wrong with the CSV? This feature has worked well for years now.
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### Author:  [@loginerror](https://meta.discourse.org/u/loginerror)
#### Post date: [April 11, 2019, 6:43am UTC](https://meta.discourse.org/t/bulk-invite-process-failed-no-such-file-or-directory-rb-sysopen/111409/10 "2019-04-11T06:43:42Z")
I can confirm that this issue is still there. The thing is, it works eventually.
Sometimes I have to upload the same file over and over again until it gets processed correctly.
It always worked out in the end though.
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### Author:  [@Lana](https://meta.discourse.org/u/Lana)
#### Post date: [April 17, 2019, 2:09pm UTC](https://meta.discourse.org/t/bulk-invite-process-failed-no-such-file-or-directory-rb-sysopen/111409/11 "2019-04-17T14:09:49Z")
I’ve been doing it at least 6 times now, still no success. You’re lucky @loginerror !
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### Author:  [@loginerror](https://meta.discourse.org/u/loginerror)
#### Post date: [April 17, 2019, 2:21pm UTC](https://meta.discourse.org/t/bulk-invite-process-failed-no-such-file-or-directory-rb-sysopen/111409/12 "2019-04-17T14:21:41Z")
Keep trying! For better effect, wait a few seconds after each click. It’s probably placebo, but works eventually 😃
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### Author:  [@techAPJ](https://meta.discourse.org/u/techAPJ)
#### Post date: [June 11, 2019, 5:11pm UTC](https://meta.discourse.org/t/bulk-invite-process-failed-no-such-file-or-directory-rb-sysopen/111409/13 "2019-06-11T17:11:51Z")
We recently pushed a proper fix here:
[https://github.com/discourse/discourse/commit/e7fe7010b8dcea495a46089c9fd5ec215f3de46e](https://github.com/discourse/discourse/commit/e7fe7010b8dcea495a46089c9fd5ec215f3de46e)
This should be no longer an issue.
---
### Author:  [@codinghorror](https://meta.discourse.org/u/codinghorror)
#### Post date: [June 12, 2019, 4:23am UTC](https://meta.discourse.org/t/bulk-invite-process-failed-no-such-file-or-directory-rb-sysopen/111409/14 "2019-06-12T04:23:00Z")