# Can an admin create a staged user?

**URL:** https://meta.discourse.org/t/can-an-admin-create-a-staged-user/382844
**Category:** Support
**Created:** [September 16, 2025, 3:55pm UTC](https://meta.discourse.org/t/can-an-admin-create-a-staged-user/382844 "2025-09-16T15:55:53Z")
**Posts on this page:** 1
**Showing post:** 1

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### Author: ![tknospdr](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/tknospdr/32/529762_2.png) [@tknospdr](https://meta.discourse.org/u/tknospdr)
#### Post date: [September 16, 2025, 3:55pm UTC](https://meta.discourse.org/t/can-an-admin-create-a-staged-user/382844/1 "2025-09-16T15:55:53Z")

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I asked this in [another thread](https://meta.discourse.org/t/creating-a-staged-user-with-an-api-call/84667/28), but it’s last post before mine was 5 years ago, so maybe it won’t get as much attention as a new topic.

I have a question from a non-devleoper’s perspective.

I’m using Discourse as our company’s ticket system and I have it set up successfully to create new topics from non-registered users in our support forum.

Occasionally, I need to create a ticket on behalf of a customer instead of them creating it directly.

Is there an easy step by step way to do this and create a topic on behalf of someone that does not already have an account on the forum? I don’t want them to have a full account unless they sign up for one themselves.

If it has to be done from a command line interface, that’s fine, but I need some hand holding such as:

1. Enter container with `foo`
2. Type `rails bar etc etc`
3. Whatever else needs to be done

I’m aware that I can reassign posts so if it’s too complicated to do everything, just the instructions to create the user, then using the GUI to change owner would be very helpful.

As long as I can write a detailed help desk article for the rest of the staff to follow I don’t care what it entails. Would be awesome not to have to have all staff needing access to the container via ssh, but we’ll make due if that’s unavoidable.

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_[View the full topic](https://meta.discourse.org/t/can-an-admin-create-a-staged-user/382844)._