# Can no longer create new accounts due to old multi-select user field plugin **URL:** \ **Category:** Product Support\ **Created:** [October 10, 2023, 4:47am UTC](https://meta.discourse.org/t/can-no-longer-create-new-accounts-due-to-old-multi-select-user-field-plugin/281700 "2023-10-10T04:47:42Z")\ **Posts on this page:** 1\ **Showing post:** 1
**Author:** ![Paul\_King](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/paul_king/32/165426_2.png) [@Paul\_King](https://meta.discourse.org/u/Paul_King)\ **Post date:** [October 10, 2023, 4:47am UTC](https://meta.discourse.org/t/can-no-longer-create-new-accounts-due-to-old-multi-select-user-field-plugin/281700/1 "2023-10-10T04:47:42Z")
For some reason it seems the ‘Create Your Account’ button no longer works in the sign up dialog for my forum - clicking it after all user fields are completed (as far as I can see correctly) elicits no response (not even an error message). The dialog does not close, and no email verification message is sent. Not seeing any obvious problems with the content of user fields during sign up - all are completed, and none show errors. Tested under Chrome version 117.0.5938.134 (Official Build), and Edge version 118.0.2088.33 (Official build). Clearing browser cache seems to have no effect. The manual ‘test email’ function sends a message to the affected user’s address just fine. The forum mail-list functionality for existing users works just fine. I can also log in and out to the forum web site just fine. I am not aware of any recent changes made to forum settings (other than software updates), but not sure if there even is a setting for ‘ignore user input’ My intending user has tried to sign up a few times and I have tried from my end as well, and can verify the issue. Currently running latest Discourse version (updated to 3.2.0.beta2-dev build in hopes of solving the problem) I am not sure when this started happening, as we haven’t had any new signups in a while (perhaps now I know why!) --- _[View the full topic](https://meta.discourse.org/t/can-no-longer-create-new-accounts-due-to-old-multi-select-user-field-plugin/281700)._