Can not change my admin user name and many member's users


(Mực Tàu) #1

What should I do? After clicking on the profile, it shows: The page you requested doesn’t exist or is private. I can not access my profile and still can modify just particular accounts.

Some members can not even access their profile themselves


I can not even access their account profile.

The result


(cpradio) #2

What setting do you have for username length? (both min and max)


(Mực Tàu) #3

min username length: 3
max username length: 20


(cpradio) #4

Hmm, those are the defaults, so nothing wrong there. It works on my dev machine… is the account activated (see Admin > Users area)?


(Mực Tàu) #5

I created some users my self. And now I can’t not login to the account. After forgetting for a new password, I can login again but can not access the profile. After logging out, I can not login any more. Do you think that is because of that I have changed the mail server admin in the app.yml?


(Mittineague) #6

Just guessing, but that sounds like that could very well have a lot to do with it.

If you created accounts and the mail jobs were put into queue but not run, if you then changed the mail server the mail jobs may have gone into limbo and caused problems


(Kane York) #7

Are the accounts not activated? If not, you’ll see an “Activate Account” button on the admin page.