# Can’t reply to a chat message to create a thread

**URL:** https://meta.discourse.org/t/can-t-reply-to-a-chat-message-to-create-a-thread/315439
**Category:** Support
**Tags:** mobile, chat
**Created:** [July 8, 2024, 7:21am UTC](https://meta.discourse.org/t/can-t-reply-to-a-chat-message-to-create-a-thread/315439 "2024-07-08T07:21:08Z")
**Posts on this page:** 4
**Page:** 1

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### Author: ![JoseDB](https://avatars.discourse-cdn.com/v4/letter/j/d78d45/32.png) [@JoseDB](https://meta.discourse.org/u/JoseDB)
#### Post date: [July 8, 2024, 7:21am UTC](https://meta.discourse.org/t/can-t-reply-to-a-chat-message-to-create-a-thread/315439/1 "2024-07-08T07:21:08Z")

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When browsing on mobile or in the Discourse Hub app I can’t reply to a chat message in order to create a thread.

Single press on a message brings up no menu (switching to request desktop mode fixes this, but can’t do that within the DH app).

Long press opens the alternative menu that has no reply option listed.

Seems the mobile version needs fixing to support the single tap to open the react/bookmark/reply/more menu. Either that or add react/bookmark/reply to the more menu that is available via long press.

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### Author: ![JammyDodger](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/jammydodger/32/254611_2.png) [@JammyDodger](https://meta.discourse.org/u/JammyDodger)
#### Post date: [July 8, 2024, 3:56pm UTC](https://meta.discourse.org/t/can-t-reply-to-a-chat-message-to-create-a-thread/315439/2 "2024-07-08T15:56:37Z")

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I’ve just given it a check on iPhone/Safari and it seems to be working okay (though I haven’t tried DiscourseHub). On mobile, I long-press to bring up the menu, and the reply is on the right:

 ![chat mobile menu](https://global.discourse-cdn.com/meta/original/4X/8/9/a/89af48a804c35d436f268ecaf16cb141314e6377.jpeg)

Could you include a screenshot or short video of the issue?

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### Author: ![chapoi](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/chapoi/32/537252_2.png) [@chapoi](https://meta.discourse.org/u/chapoi)
#### Post date: [July 8, 2024, 4:02pm UTC](https://meta.discourse.org/t/can-t-reply-to-a-chat-message-to-create-a-thread/315439/3 "2024-07-08T16:02:52Z")

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Confirming the hub works as expected for me too.

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### Author: ![JoseDB](https://avatars.discourse-cdn.com/v4/letter/j/d78d45/32.png) [@JoseDB](https://meta.discourse.org/u/JoseDB)
#### Post date: [July 8, 2024, 4:08pm UTC](https://meta.discourse.org/t/can-t-reply-to-a-chat-message-to-create-a-thread/315439/4 "2024-07-08T16:08:06Z")

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Well it’s working now! Either I was blind or some glitch earlier. Thanks for the help all.
