# Can´t save profile picture **URL:** https://meta.discourse.org/t/can-t-save-profile-picture/142785 **Category:** Support **Created:** [February 27, 2020, 2:56pm UTC](https://meta.discourse.org/t/can-t-save-profile-picture/142785 "2020-02-27T14:56:21Z") **Posts on this page:** 1 **Showing post:** 7
### Author: ![Wurzelseppi](https://avatars.discourse-cdn.com/v4/letter/w/eada6e/32.png) [@Wurzelseppi](https://meta.discourse.org/u/Wurzelseppi) #### Post date: [March 6, 2020, 11:30am UTC](https://meta.discourse.org/t/can-t-save-profile-picture/142785/7 "2020-03-06T11:30:13Z")
Hi there, I have this error Could not find file in the store located at url: \\proflex-community-prod.s3.dualstack.eu-west-1.amazonaws.com/original/1X/50f1646a833bb7fa4887676767c77f7a52f8a805.jpeg But when I go here (in my company network): [https://proflex-community-prod.s3.dualstack.eu-west-1.amazonaws.com/original/1X/50f1646a833bb7fa4887676767c77f7a52f8a805.jpeg](https://proflex-community-prod.s3.dualstack.eu-west-1.amazonaws.com/original/1X/50f1646a833bb7fa4887676767c77f7a52f8a805.jpeg) it works So is there maybe a problem with the url that is being created for the presentation layer ? Found also similiar other posts about that: [https://meta.discourse.org/t/missing-avatar-on-s3-for-some-avatars/93979/7](https://meta.discourse.org/t/missing-avatar-on-s3-for-some-avatars/93979/7) > [@Avatars not Uploading to S3](https://meta.discourse.org/t/avatars-not-uploading-to-s3/128240): > > So I migrated to using S3 for uploads a few months back for one forum. Overall it seemed like a success. Uploads from new posts are going to S3 perfect Migration of old uploads from posts to S3 worked fine using rake uploads:migrate\_to\_s3 Existing avatars did not migrate New avatar uploads are not going to S3 New user background and card background images are uploading to S3 perfectly fine In attempt to fix the problem. I tried running rake avatars:refresh and avatars:clean after following th… > [@Problems with avatar uploads due to S3 changes](https://meta.discourse.org/t/problems-with-avatar-uploads-due-to-s3-changes/99400): > > Hi everyone, Somehow I keep having issues with avatars. I’m on the last version ([v2.2.0.beta3 +3](https://github.com/discourse/discourse/compare/2178f7768fe7cfebd9ee1ad8aa024e11f1e11bc6...tests-passed)). This is something noticed a few weeks ago but I’m only having the time to debug now. At first, I thought it could be a problem with the customizations I did through my theme plugin, but I don’t think that’s the case. Some images show up but some others don’t. Has anyone seem something like that? Here’s an example of an image that should be showing up (both urls seem correct): https://app.thewa… Cheers, Wurzelseppi --- _[View the full topic](https://meta.discourse.org/t/can-t-save-profile-picture/142785)._