# Canned responses to help moderators encourage civilized discourse

**URL:** <https://meta.discourse.org/t/canned-responses-to-help-moderators-encourage-civilized-discourse/16680>\
**Category:** Feature\
**Created:** [19.Июнь.2014 15:18:50 UTC](https://meta.discourse.org/t/canned-responses-to-help-moderators-encourage-civilized-discourse/16680 "2014-06-19T15:18:50Z")\
**Posts on this page:** 1\
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**Author:** ![downey](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/downey/32/166878_2.png) [@downey](https://meta.discourse.org/u/downey)\
**Post date:** [19.Июнь.2014 15:18:50 UTC](https://meta.discourse.org/t/canned-responses-to-help-moderators-encourage-civilized-discourse/16680/1 "2014-06-19T15:18:50Z")

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So one of the great things about Discourse is it’s designed to help encourage actual **civilized discourse**. That’s a great goal, but in addition to software, it depends on watchful and tactful mentors.

I think a lot of moderators don’t know how to (in words) tactfully discourage unhelpful behavior, and encourage helpful behavior. **What would people think about having something like “canned responses” for moderators?** These could either be sent to people via private message or by replying to a post.

In addition to the software to allow moderators to quickly choose from a pre-written message (both provided by default with the system and user-definable), it’d be necessary to collect some wise, tactful messages to ship.

**Is this a crazy idea? Would anyone else find it useful for their system’s moderators?**

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_[View the full topic](https://meta.discourse.org/t/canned-responses-to-help-moderators-encourage-civilized-discourse/16680)._