# Cannot access chat messages through chat icon

**URL:** <https://meta.discourse.org/t/cannot-access-chat-messages-through-chat-icon/319633>\
**Category:** Bug\
**Tags:** chat, fixed\
**Created:** [August 1, 2024, 10:15am UTC](https://meta.discourse.org/t/cannot-access-chat-messages-through-chat-icon/319633 "2024-08-01T10:15:36Z")\
**Posts on this page:** 1\
**Showing post:** 4

<div class="post-metadata">

**Author:** ![Bart](https://avatars.discourse-cdn.com/v4/letter/b/f19dbf/32.png) [@Bart](https://meta.discourse.org/u/Bart)\
**Post date:** [August 1, 2024, 9:20pm UTC](https://meta.discourse.org/t/cannot-access-chat-messages-through-chat-icon/319633/4 "2024-08-01T21:20:49Z")

</div>

I didn’t say I don’t use chat. I said I don’t use chat channels. There was a very clear distinction between them that I don’t personally understand–but when I used to click on the chat shortcut, there was a choice to click on chat channels or chat messages. I always thought channels were group chats, but heck if I know–I don’t use them. A few weeks ago at most, it started defaulting to chat channels instead of messages, which was annoying as it was an extra click to get to my messages. Now it goes to chat channels without the option of seeing my messages. I can’t possibly explain any better, so here’s a screenshot:

 ![Screenshot 2024-08-01 at 23.15.41](https://global.discourse-cdn.com/meta/original/4X/3/2/7/327d05ef0c008e1275f3f6b08395e30af8ace0ae.jpeg)

Notice, no DM’s available. If I expand it to fullscreen, however, poof–they’re all there.

 ![Screenshot 2024-08-01 at 23.17.13](https://global.discourse-cdn.com/meta/original/4X/8/f/e/8fef4302199b71f223745553f5b92fed81d4f99f.jpeg)

---

_[View the full topic](https://meta.discourse.org/t/cannot-access-chat-messages-through-chat-icon/319633)._