# Cannot comment or reply with "basic" badge

**URL:** https://meta.discourse.org/t/cannot-comment-or-reply-with-basic-badge/239970
**Category:** Community Building
**Created:** [September 24, 2022, 9:05pm UTC](https://meta.discourse.org/t/cannot-comment-or-reply-with-basic-badge/239970 "2022-09-24T21:05:09Z")
**Posts on this page:** 3
**Page:** 1

<div class="post-metadata">

### Author: ![Mysletainn](https://avatars.discourse-cdn.com/v4/letter/m/9de0a6/32.png) [@Mysletainn](https://meta.discourse.org/u/Mysletainn)
#### Post date: [September 24, 2022, 9:05pm UTC](https://meta.discourse.org/t/cannot-comment-or-reply-with-basic-badge/239970/1 "2022-09-24T21:05:09Z")

</div>

I signed up to a new comunity that uses discourse, but i am not able to reply to posts or to make new topics. When i signed up i received a message that said that my account is on hold. But then i received a badge saying that now i have access to all essential functionalities on the forum, but the UI button for new topic is still hidden and i can’t reply to any posts either.

---

<div class="post-metadata">

### Author: ![khenmu](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/khenmu/32/108976_2.png) [@khenmu](https://meta.discourse.org/u/khenmu)
#### Post date: [September 25, 2022, 1:45am UTC](https://meta.discourse.org/t/cannot-comment-or-reply-with-basic-badge/239970/2 "2022-09-25T01:45:45Z")

</div>

The latter is unrelated to the former.

The message about having access to all essential features pertains to you reaching [Trust Level 1](https://blog.discourse.org/2018/06/understanding-discourse-trust-levels/). You need your account to be approved manually by staff, which has not yet happened.

---

<div class="post-metadata">

### Author: ![JammyDodger](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/jammydodger/32/254611_2.png) [@JammyDodger](https://meta.discourse.org/u/JammyDodger)
#### Post date: [September 25, 2022, 4:53am UTC](https://meta.discourse.org/t/cannot-comment-or-reply-with-basic-badge/239970/3 "2022-09-25T04:53:40Z")

</div>

That does seem like a confusing user experience. I wonder if that’s partly due to the settings on that particular forum? I think if your account is on auto-hold as a TL0 new user then that would normally delay being promoted to TL1 (due to not being able to post yet).
