# Cannot convert a public topic to a PM - says Incorrect Topic Allowed Users
**URL:** https://meta.discourse.org/t/cannot-convert-a-public-topic-to-a-pm-says-incorrect-topic-allowed-users/129913
**Category:** Support
**Created:** [October 1, 2019, 5:55am UTC](https://meta.discourse.org/t/cannot-convert-a-public-topic-to-a-pm-says-incorrect-topic-allowed-users/129913 "2019-10-01T05:55:40Z")
**Posts on this page:** 4
**Page:** 1
### Author:  [@meglio](https://meta.discourse.org/u/meglio)
#### Post date: [October 1, 2019, 5:55am UTC](https://meta.discourse.org/t/cannot-convert-a-public-topic-to-a-pm-says-incorrect-topic-allowed-users/129913/1 "2019-10-01T05:55:40Z")
I can successfully convert some public topics to PM, but not all of them - because for some topics it says incorrect topic allowed users.
What might be wrong and how to fix it?
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### Author:  [@ondrej](https://meta.discourse.org/u/ondrej)
#### Post date: [October 1, 2019, 6:28am UTC](https://meta.discourse.org/t/cannot-convert-a-public-topic-to-a-pm-says-incorrect-topic-allowed-users/129913/2 "2019-10-01T06:28:16Z")
Hello,
This has been reported already:
[https://meta.discourse.org/t/undo-conversion-from-topic-to-pm-with-pms-disabled/129500](https://meta.discourse.org/t/undo-conversion-from-topic-to-pm-with-pms-disabled/129500)
To fix it when it happened to me, I just refresh the page.
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### Author:  [@Freso](https://meta.discourse.org/u/Freso)
#### Post date: [October 2, 2019, 8:45pm UTC](https://meta.discourse.org/t/cannot-convert-a-public-topic-to-a-pm-says-incorrect-topic-allowed-users/129913/3 "2019-10-02T20:45:18Z")
This is not the same issue. I had no message about “incorrect topic allowed users” (and numerous refreshes and reloads of the PM page didn’t put the option in that menu for me).
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### Author:  [@system](https://meta.discourse.org/u/system)
#### Post date: [June 1, 2023, 2:27am UTC](https://meta.discourse.org/t/cannot-convert-a-public-topic-to-a-pm-says-incorrect-topic-allowed-users/129913/4 "2023-06-01T02:27:43Z")