We have a user with 2FA enabled, and we cannot disable it for them. Clicking the ‘Disable’ button on their account gives us: [image] (You supplied invalid parameters to the request: Discourse::InvalidParameters) There is no row in the users_second_factors table for the user_id. I’ve tried addi…

Try via the rails console: [afbeelding] Disable 2FA via console Self-Hosting bookmark This guide provides instructions for administrators on how to disable two-factor authentication (2FA) via the console. person_raising_hand Required user level: System Admin…

It’d also be good to know what version of Discourse you are running. There have been fixes for the inability to disable 2FA via the UI since the first release of 2FA.

Thanks @omarfilip .. I did the UserSecondFactor delete but didn’t know about UserSecurityKey. This user had no UserSecondFactor record, but they did have a UserSecurityKey record. Once I removed that, their profile shows ‘Two Factor Authenciation: No’ – thanks! @jomaxro We’re on 2.5.0.beta4 ( 8…

[afbeelding] Brandon_Martus: @jomaxro We’re on 2.5.0.beta4 ( 8d3900c6da ) That version is old and unsupported, update as soon as possible.

Besides being old and unsupported, you’re also missing over a dozen security fixes, so your site is vulnerable. Please do upgrade.

Kan 2FA niet uitschakelen voor gebruiker

Ondersteuning

omarfilip 4 februari 2021 om 22:35 2

Try via the rails console:

Topic		Antwoorden	Weergaven
Disable 2FA via console Self-Hosting how-to	0	2713	17 april 2020
Turn off two factor authentication Support	4	1336	8 juli 2020
Command line disable Two Factor Authentication Support	12	2272	25 maart 2020
Task "users:disable_2fa" does not disable security keys Bug	3	396	8 maart 2023
Locked out of own forum. Asking for two-factor verification I never set up. Help : ) Support	6	599	30 september 2022

Kan 2FA niet uitschakelen voor gebruiker

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