Currently we have the problem that we can not open the moderators inbox. A :(-smiley always appears. What could be the reason for this?

hi @peter4711 welcome to Meta :slight_smile: :wave: did you happen to change any of the moderator group interaction settings? admin - groups - moderators - manage - interaction or /g/moderators/manage/interaction

Hello and welcome @peter4711 :slight_smile: When you try and open the inbox are you seeing any errors pop up the console? Or anything in /logs?

Cannot open the moderation inbox

Support

Topic		Replies	Views
Moderation mailbox not accessible Support	1	367	June 19, 2023
Message category selector for group messages leads to "Error Something went wrong." Bug	5	936	June 19, 2023
Admin Inbox not visible Support	2	606	February 4, 2022
Moderator Inbox Notifications Support	23	3461	February 3, 2019
Group inboxes not appearing Support	6	355	April 27, 2024

Cannot open the moderation inbox

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