Hi somehow, don’t ask why I am currently in the situation where: I as admin have three e-mails addresses listed: Primary: the correct one Secondary: the same one but unconfirmed Third one: truly a secondary different address and confirmed. Entering rails console I can lookup the user ID but don…

Thanks so much, as it turned out I could only fetch one email ID for the duplicate ones. My guess is that the unconfirmed one that I couldn’t remove didn’t yet got listed with that ID? It is probably a bit in the air with an incomplete validation process? What I did to resolve was switch the primar…

Have you tried disabling the email addresses from the Rails console? I can’t recall the command atm though.

Hi yes that is exactly what I am trying to do. In the console I can lookup the user. But how I can then query for the multiple emails addresses and the remove the redundant one I don’t know. When I select the user I don’t see the emails it must be in some other record. Koen

[Bild] koen360: how I can then query for the multiple emails addresses and the remove the redundant one The email addresses are in the user_emails table. You can find them with the ID of the user: UserEmail.where(user_id: <user_id>) Replace <user_id> in the command above with the user’s ID. …

Sekundäre E-Mail kann nicht entfernt werden, die mit der primären E-Mail identisch ist, über die Benutzeroberfläche

Unterstützung

osioke (Osioke Itseuwa) 8. Januar 2021 um 15:48 2

Hast du versucht, die E-Mail-Adressen über die Rails-Konsole zu deaktivieren? Ich kann mich im Moment aber nicht an den Befehl erinnern.

Thema		Antworten	Aufrufe
Additional email address per user account support Feature	47	11077	18. März 2021
Deleted user with rails console u.delete -> email still "taken" Bug	4	1637	22. September 2020
How to change user email if email account has been deleted Support	4	954	16. Dezember 2020
How to fix email addresses when using SSO? Support	1	525	10. Juni 2019
Make it possible to activate a changed email address in the Admin UI Feature users	4	261	14. Juni 2026

Sekundäre E-Mail kann nicht entfernt werden, die mit der primären E-Mail identisch ist, über die Benutzeroberfläche

Verwandte Themen