# Cannot send email - problem with port 465

**URL:** https://meta.discourse.org/t/cannot-send-email-problem-with-port-465/246004
**Category:** Self-hosting
**Tags:** email
**Created:** [November 18, 2022, 4:11am UTC](https://meta.discourse.org/t/cannot-send-email-problem-with-port-465/246004 "2022-11-18T04:11:29Z")
**Posts on this page:** 1
**Showing post:** 8

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### Author: ![JammyDodger](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/jammydodger/32/254611_2.png) [@JammyDodger](https://meta.discourse.org/u/JammyDodger)
#### Post date: [November 19, 2022, 9:31am UTC](https://meta.discourse.org/t/cannot-send-email-problem-with-port-465/246004/8 "2022-11-19T09:31:05Z")

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I’ve also seen quite a few ‘465 problem’ topics too. My email debugging for anything but the obvious is not great though so I have been quoting the troubleshooting guide:

> [@Troubleshoot email on a new Discourse install](https://meta.discourse.org/t/troubleshoot-email-on-a-new-discourse-install/16326/1):
>
> ## Email smtp port selection (Using 465?)
> 
> The ability to be able to [AUTH using ‘telnet’](https://meta.discourse.org/t/troubleshooting-email-on-a-new-discourse-install/16326/114) is extremely important in your first steps of email troubleshooting.
> 
> Port 465 (SMTP over SSL) is largely deprecated in favor of STARTTLS on 25. You may need to try alternate ports such as [port 2525](https://pepipost.com/blog/25-465-587-2525-choose-the-right-smtp-port/) or port 587 (Mail Submission) when things do not seem to work as expected.

Is there something we can add to that to help people?

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_[View the full topic](https://meta.discourse.org/t/cannot-send-email-problem-with-port-465/246004)._
