I have a user who would like to upload a custom profile picture, but it won’t let him. I’ve never seen this issue with any of our other users. He’s in trust level 2, but even trust level 0 is set to allow uploaded profile pictures. Does anybody know of some other setting I may be overlooking or u…

[图片] Aaron McKeon: Does anybody know of some other setting I may be overlooking or unaware of? authorized extensions? Are they allowed to upload images?

We have thousands of users and other people are able to upload images no problem, so I don’t think it has to do with authorized extensions. This user just doesn’t even see an upload option at all.

Have they tried multiple files? My first hunch is file size, either dimensionally or filesize itself.

Is there anything special on how that user was created? Do you use DiscourseConnect ? discourse connect overrides avatar also prevents users from uploading an avatar.

[图片] putty: Have they tried multiple files? No - They literally have no upload option whatsoever.

[图片] Moin: o you use DiscourseConnect ? We do use DiscourseConnect , but no other user ever has any issues.

Does safe mode change anything?

I’m not seeing any unusual log activity for this user in DiscourseConnect : [2024-05-30 01:59:26] sso_provider.INFO: parse_request.success {"user_id":169965} We don’t use WordPress avatars. That is supposed to be controlled entirely within Discourse: [image]

Try another browser and/or incognito window.

无法上传头像，没有将所有群组添加到已允许上传头像的群组中

支持

JammyDodger 2024 年6 月 3 日 17:37 21

FTR，这是相关的 Contribute > Bug 报告：

该修复尚未向后移植到 stable 分支，但预计 7 月底前后会有另一个主要版本发布，所以希望你的临时解决方案不需要维持太久。

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Is there a way for new users not to upload a profile picture? Support	5	708	2019 年5 月 16 日

无法上传头像，没有将所有群组添加到已允许上传头像的群组中

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