# Cannot use tags in private message

**URL:** <https://meta.discourse.org/t/cannot-use-tags-in-private-message/219228>\
**Category:** Product Support\
**Created:** [February 23, 2022, 9:09pm UTC](https://meta.discourse.org/t/cannot-use-tags-in-private-message/219228 "2022-02-23T21:09:53Z")\
**Posts on this page:** 1\
**Showing post:** 2

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**Author:** ![JammyDodger](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/jammydodger/32/254611_2.png) [@JammyDodger](https://meta.discourse.org/u/JammyDodger)\
**Post date:** [February 23, 2022, 9:20pm UTC](https://meta.discourse.org/t/cannot-use-tags-in-private-message/219228/2 "2022-02-23T21:20:16Z")

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There is a setting you could try:

 ![allow staff to tag pms](https://global.discourse-cdn.com/meta/original/3X/4/f/4f805cc78200cdf1dcf210251b1be78fabedafad.jpeg)

Update: After a little test, I can only get the ‘add tag’ box to show up if I don’t refresh after I disable the setting.

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_[View the full topic](https://meta.discourse.org/t/cannot-use-tags-in-private-message/219228)._