I’ve found this topic, but it’s auto-closed with no real resolution other than “don’t worry it’s easy”. Particularly, there’s no apparent guidance on three topics: creating new topics via email the perhaps-surprising preference where email isn’t sent if you’re active on the website commands like +1 via replies — apparently a thing? I have users asking me for the docs on this, and to my surprise I can’t find anything official. I found several decent guides at various forums: RIOT forum as a Mailing list - Meta - RIOT Interacting with Discourse via email - Site Feedback - GNOME Discourse How do I use Discourse via email? - FAQs - Mozilla Discourse but they’re all kind of site specific — for example, referring to this custom plugin which I can’t run on a hosted site. Rather than each writing their own, I think there really should be a user-facing document. Thanks!

[image] mattdm: creating new topics via email This might help: Configuring incoming email to create new topics or group messages

[image] simon: This might help: Start a New Topic via Email :envelope: That’s definitely helpful for setting it up, but arguably anti-helpful for end users, which is what I meant. :slight_smile: I’ve edited the topic title to make that more clear.

Canonical doc on using discourse via email for end-users?

Product Support

simon January 11, 2021, 10:47pm 2

This might help: Configuring incoming email to create new topics or group messages

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Canonical doc on using discourse via email for end-users?

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