# Can't Access discuss.python.org
**URL:** https://meta.discourse.org/t/cant-access-discuss-python-org/272987
**Category:** Support
**Created:** [July 26, 2023, 10:51pm UTC](https://meta.discourse.org/t/cant-access-discuss-python-org/272987 "2023-07-26T22:51:22Z")
**Posts on this page:** 8
**Page:** 1
### Author:  [@HorridModz](https://meta.discourse.org/u/HorridModz)
#### Post date: [July 26, 2023, 10:51pm UTC](https://meta.discourse.org/t/cant-access-discuss-python-org/272987/1 "2023-07-26T22:51:22Z")
> I originally posted this [here](https://discuss.python.org/t/cant-access-this-website/30113), but was told that this issue should be reposted on this site.
On my computer, I am not able to access this website. I am posting this here via my phone. I have opened an issue on github documenting this phenomenon. Please read the issue: [Can't Access discuss.python.org · Issue #106841 · python/cpython · GitHub](https://github.com/python/cpython/issues/106841) Make sure to scroll down and read the entire thing.
Though you should still read the github issue, here is a summary.
> [@](#):
>
> This summary may be incorrect, but it is what seems to be the cause based on all my research:
>
> **Summary of Issue** :
>
> On my Windows 11 device, when using Microsoft Edge, this website has a bug that makes the site completely impossible to interact with. This issue is not caused by any of my Microsoft Edge extensions (AKA add-ons). This issue started occurring immediately after I created an account.
>
> **Theory of what Causes the Issue** :
>
> The issue lies in the `discuss.python.org > Service Workers > https://discuss.python.org/` cookie. This cookie causes the site to not load the interactive elements - the buttons are not loaded (they do not do anything when clicked or change the cursor to a pointer when hovered over) and the scroll bar (when the page requires one) is not loaded (it does not render, going to where the scroll bar should be and performing the scrolling motion does not do anything, and the arrow keys and mouse scroll wheel do not do anything). Without the interactive elements, the site is impossible to interact with, and therefore useless as an image. Removing the cookie fixes the issue, but the cookie is regenerated the next time the page is loaded, meaning that you have to remove the cookie every time you want to open and use the website.
>
> **User Information** :
>
> - Windows 11 operating system
> - Microsoft Edge
> - Browser extensions do not matter as the issue occurs even when all my extensions are disabled
> - My python discussion forums account is connected to my Github account (I used the Log in with Github option when signing up).
---
### Author:  [@Falco](https://meta.discourse.org/u/Falco)
#### Post date: [July 26, 2023, 11:11pm UTC](https://meta.discourse.org/t/cant-access-discuss-python-org/272987/2 "2023-07-26T23:11:30Z")
Does the same happens in an incognito tab in the same browser or in another browser on the same device?
---
### Author:  [@HorridModz](https://meta.discourse.org/u/HorridModz)
#### Post date: [July 28, 2023, 1:28am UTC](https://meta.discourse.org/t/cant-access-discuss-python-org/272987/3 "2023-07-28T01:28:23Z")
No, this does not happen in Microsoft Edge’s Incognito Mode.
I only have Microsoft Edge installed due to my laptop’s incredibly low storage space, but I will test in another browser when I get a chance (it’s a pain to set up). That should be tomorrow.
---
### Author:  [@Falco](https://meta.discourse.org/u/Falco)
#### Post date: [July 28, 2023, 2:49am UTC](https://meta.discourse.org/t/cant-access-discuss-python-org/272987/4 "2023-07-28T02:49:58Z")
> [@HorridModz](#):
>
> No, this does not happen in Microsoft Edge’s Incognito Mode.
That usually means an addon is involved. Do you have the YouTube AutoQuality one installed? If not I’m afraid you will need to uninstall one by one to find the culprit.
---
### Author:  [@HorridModz](https://meta.discourse.org/u/HorridModz)
#### Post date: [July 29, 2023, 12:21am UTC](https://meta.discourse.org/t/cant-access-discuss-python-org/272987/5 "2023-07-29T00:21:14Z")
> [@Falco](#):
>
> That usually means an addon is involved.
I’m sorry, it looks like the problem _is_ from an extension after all! I have a [browser extension that disables all other extensions](https://browsernative.com/disable-chrome-extensions-apps/), which is what I used to “disable” all my extensions during my initial testing. But I guess that it wasn’t _completely_ disabling them, because upon manually disabling all my extensions, the problem went away!
I will work on discovering the culprit extension right now. And I’ve learned my lesson - never rely on third-party tools; always do stuff the manual way if you need to test something.
---
### Author:  [@HorridModz](https://meta.discourse.org/u/HorridModz)
#### Post date: [July 29, 2023, 2:27am UTC](https://meta.discourse.org/t/cant-access-discuss-python-org/272987/6 "2023-07-29T02:27:09Z")
The culprit was the [Scrollbar Customizer](https://chrome.google.com/webstore/detail/scrollbar-customizer/flffekjijpabhjgpoapooggncnmcjopa) extension. I have never had issues with it for any other site, so this is weird. I guess I’m forced to disable it - I’ll miss you, Scrollbar Customizer ☹
---
### Author:  [@sam](https://meta.discourse.org/u/sam)
#### Post date: [July 29, 2023, 2:35am UTC](https://meta.discourse.org/t/cant-access-discuss-python-org/272987/7 "2023-07-29T02:35:14Z")
I shot off an email to the dev just in case
---
### Author:  [@system](https://meta.discourse.org/u/system)
#### Post date: [August 28, 2023, 2:35am UTC](https://meta.discourse.org/t/cant-access-discuss-python-org/272987/8 "2023-08-28T02:35:54Z")
This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.