# Can't activate encrypted messages on my phone - says my paper key is incorrect or the key pair is incorrect

**URL:** <https://meta.discourse.org/t/cant-activate-encrypted-messages-on-my-phone-says-my-paper-key-is-incorrect-or-the-key-pair-is-incorrect/297740>\
**Category:** Product Support\
**Tags:** encrypt\
**Created:** [March 3, 2024, 11:42pm UTC](https://meta.discourse.org/t/cant-activate-encrypted-messages-on-my-phone-says-my-paper-key-is-incorrect-or-the-key-pair-is-incorrect/297740 "2024-03-03T23:42:59Z")\
**Posts on this page:** 1\
**Showing post:** 25

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**Author:** ![meglio](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/meglio/32/71444_2.png) [@meglio](https://meta.discourse.org/u/meglio)\
**Post date:** [March 13, 2024, 11:19pm UTC](https://meta.discourse.org/t/cant-activate-encrypted-messages-on-my-phone-says-my-paper-key-is-incorrect-or-the-key-pair-is-incorrect/297740/25 "2024-03-13T23:19:33Z")

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> [@Lilly](#):
>
> Ok so you have 2 browsers on your laptop that can do it, but no browser on your iPhone can enable encryption?

Correct. Nor in the Discourse App (althought I guess it is just a wrapper around the same engine that Safari uses).

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