# Can't add people to a PM

**URL:** https://meta.discourse.org/t/cant-add-people-to-a-pm/65950
**Category:** Bug
**Created:** [July 10, 2017, 4:27pm UTC](https://meta.discourse.org/t/cant-add-people-to-a-pm/65950 "2017-07-10T16:27:52Z")
**Posts on this page:** 19
**Page:** 1

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### Author: ![insertusernamehere](https://avatars.discourse-cdn.com/v4/letter/i/e274bd/32.png) [@insertusernamehere](https://meta.discourse.org/u/insertusernamehere)
#### Post date: [July 10, 2017, 4:27pm UTC](https://meta.discourse.org/t/cant-add-people-to-a-pm/65950/1 "2017-07-10T16:27:52Z")

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Whenever I click “Add person”, this comes up

 ![](https://global.discourse-cdn.com/meta/original/3X/3/0/306d00e706af6fa565a0a33d757ca63563cc8c3f.png)

Then I type anything, it _always_ comes up with this (because it isn’t registering my inputs)

(Can’t add 2nd pic, but whatever I type it just shows @Rishi\_Bokhoree)

I can’t add anyone, which is really annoying  
If you just type @, he’s the first person to come up

(And I’m not trying to add Rishi\_Bokhoree to my PM)

Thanks in advance

P.s New here, didn’t know if this is for developer problems or something. Sorry if ive put it in the wrong category

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### Author: ![sam](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/sam/32/102149_2.png) [@sam](https://meta.discourse.org/u/sam)
#### Post date: [July 10, 2017, 4:50pm UTC](https://meta.discourse.org/t/cant-add-people-to-a-pm/65950/2 "2017-07-10T16:50:55Z")

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Very strange, the image appears to be missing, can you try uploading it again?

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### Author: ![insertusernamehere](https://avatars.discourse-cdn.com/v4/letter/i/e274bd/32.png) [@insertusernamehere](https://meta.discourse.org/u/insertusernamehere)
#### Post date: [July 10, 2017, 6:32pm UTC](https://meta.discourse.org/t/cant-add-people-to-a-pm/65950/3 "2017-07-10T18:32:55Z")

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Done - it was because i’d copied over the post from my community and it didn’t recongnise the image

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### Author: ![insertusernamehere](https://avatars.discourse-cdn.com/v4/letter/i/e274bd/32.png) [@insertusernamehere](https://meta.discourse.org/u/insertusernamehere)
#### Post date: [August 20, 2017, 9:38pm UTC](https://meta.discourse.org/t/cant-add-people-to-a-pm/65950/4 "2017-08-20T21:38:01Z")

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Update - more people on the forum complaining about it. Seems to be an android only issue (works on Safari, yet not on chrome nor Samsung internet)

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### Author: ![schyllberg](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/schyllberg/32/77133_2.png) [@schyllberg](https://meta.discourse.org/u/schyllberg)
#### Post date: [August 20, 2017, 9:44pm UTC](https://meta.discourse.org/t/cant-add-people-to-a-pm/65950/5 "2017-08-20T21:44:27Z")

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Correction;

It seems to happen on iOS too, but i can’t repro it on my end (iOS 11..)  
We’ve been getting a fair amount of reports of this lately.

[https://community.infinite-flight.com/t/cant-invite-people-to-message/138564](https://community.infinite-flight.com/t/cant-invite-people-to-message/138564)

[https://community.infinite-flight.com/t/cant-add-people-to-a-pm-mobile/129276?u=insertusernamehere&source\_topic\_id=138564](https://community.infinite-flight.com/t/cant-add-people-to-a-pm-mobile/129276?u=insertusernamehere&source_topic_id=138564)

[https://community.infinite-flight.com/t/cant-invite-others-to-pm/137932](https://community.infinite-flight.com/t/cant-invite-others-to-pm/137932)

[https://community.infinite-flight.com/t/can-not-invite-others-to-pms/133253](https://community.infinite-flight.com/t/can-not-invite-others-to-pms/133253)

and so it goes on..

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### Author: ![zaidsal](https://avatars.discourse-cdn.com/v4/letter/z/bc8723/32.png) [@zaidsal](https://meta.discourse.org/u/zaidsal)
#### Post date: [August 21, 2017, 3:16pm UTC](https://meta.discourse.org/t/cant-add-people-to-a-pm/65950/6 "2017-08-21T15:16:24Z")

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Reoported it while ago

[https://meta.discourse.org/t/invite-bug-on-mobile-view/67095/3](https://meta.discourse.org/t/invite-bug-on-mobile-view/67095/3)

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<div class="post-metadata">

### Author: ![sam](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/sam/32/102149_2.png) [@sam](https://meta.discourse.org/u/sam)
#### Post date: [August 21, 2017, 3:20pm UTC](https://meta.discourse.org/t/cant-add-people-to-a-pm/65950/7 "2017-08-21T15:20:21Z")

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I really really need a repro here, very hard to fix it without.

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### Author: ![zaidsal](https://avatars.discourse-cdn.com/v4/letter/z/bc8723/32.png) [@zaidsal](https://meta.discourse.org/u/zaidsal)
#### Post date: [August 21, 2017, 3:21pm UTC](https://meta.discourse.org/t/cant-add-people-to-a-pm/65950/8 "2017-08-21T15:21:32Z")

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Hey Sam, it is Already mentioned in my topic

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<div class="post-metadata">

### Author: ![sam](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/sam/32/102149_2.png) [@sam](https://meta.discourse.org/u/sam)
#### Post date: [August 21, 2017, 3:22pm UTC](https://meta.discourse.org/t/cant-add-people-to-a-pm/65950/9 "2017-08-21T15:22:22Z")

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Last reply to your topic is:

> Works now! Thanks for the help @Aussie\_Cockatoo!

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<div class="post-metadata">

### Author: ![schyllberg](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/schyllberg/32/77133_2.png) [@schyllberg](https://meta.discourse.org/u/schyllberg)
#### Post date: [August 21, 2017, 3:23pm UTC](https://meta.discourse.org/t/cant-add-people-to-a-pm/65950/10 "2017-08-21T15:23:18Z")

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This was reported by John prior to yours, Zaid.

@sam - i understand that. I’ll see what i can find out, seems to be located to certain device/browser combinations..

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### Author: ![zaidsal](https://avatars.discourse-cdn.com/v4/letter/z/bc8723/32.png) [@zaidsal](https://meta.discourse.org/u/zaidsal)
#### Post date: [August 21, 2017, 3:23pm UTC](https://meta.discourse.org/t/cant-add-people-to-a-pm/65950/11 "2017-08-21T15:23:21Z")

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I meant this one

[https://meta.discourse.org/t/invite-bug-on-mobile-view/67095/3](https://meta.discourse.org/t/invite-bug-on-mobile-view/67095/3)

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<div class="post-metadata">

### Author: ![sam](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/sam/32/102149_2.png) [@sam](https://meta.discourse.org/u/sam)
#### Post date: [August 21, 2017, 3:24pm UTC](https://meta.discourse.org/t/cant-add-people-to-a-pm/65950/12 "2017-08-21T15:24:18Z")

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Can you still reproduce this issue on your S3 now? on a PM on meta?

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<div class="post-metadata">

### Author: ![zaidsal](https://avatars.discourse-cdn.com/v4/letter/z/bc8723/32.png) [@zaidsal](https://meta.discourse.org/u/zaidsal)
#### Post date: [August 21, 2017, 3:26pm UTC](https://meta.discourse.org/t/cant-add-people-to-a-pm/65950/13 "2017-08-21T15:26:07Z")

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Its S7 edge

Affirmative, it does happen here

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<div class="post-metadata">

### Author: ![sam](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/sam/32/102149_2.png) [@sam](https://meta.discourse.org/u/sam)
#### Post date: [August 21, 2017, 3:26pm UTC](https://meta.discourse.org/t/cant-add-people-to-a-pm/65950/14 "2017-08-21T15:26:54Z")

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What is the EXACT browser version you are using? Does it happen on Chrome stable as well?

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<div class="post-metadata">

### Author: ![david](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/david/32/157490_2.png) [@david](https://meta.discourse.org/u/david)
#### Post date: [August 21, 2017, 3:41pm UTC](https://meta.discourse.org/t/cant-add-people-to-a-pm/65950/15 "2017-08-21T15:41:00Z")

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I can repro on chrome stable here on Meta, but only if I use the mobile emulator.

 ![41](https://global.discourse-cdn.com/meta/original/3X/2/f/2f171be5ab5745efa4d7cb84368c16dfe190f9f5.png)

I cannot reproduce on my own instance using my own account, but can repro with a non-admin account. So looks like the issue might be for non-staff users only. Nothing in Ruby/JS logs.

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<div class="post-metadata">

### Author: ![sam](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/sam/32/102149_2.png) [@sam](https://meta.discourse.org/u/sam)
#### Post date: [August 21, 2017, 4:11pm UTC](https://meta.discourse.org/t/cant-add-people-to-a-pm/65950/16 "2017-08-21T16:11:39Z")

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OK, I have an easy repro here @j.jaffeux so adding this to your list.

1. Create a PM to yourself
2. View it with `?mobile_view=1`

There are 2 bugs here:

1. Why does this not look like a button?

 ![image](https://global.discourse-cdn.com/meta/original/3X/b/2/b2e27678ef32b9b32d3d799598b29be45d51ca4a.png)

1. What is going on here?

 ![image](https://global.discourse-cdn.com/meta/original/3X/9/2/92334db3c524dbd93dae0d581ae7b6e2b4b0b50f.png)

The reason I am assigning this to @j.jaffeux is cause this issue is made about 9000 times harder to debug due to `select2`.

With select2, we always **replace** the original DOM nodes with a wrapped version using select 2, which means finding the original CSS responsible for the width of the element is a nightmare ^ 2.

So my suggestion is just to replace `user-selector` with the new component and then it should be trivial to add the missing width there.

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<div class="post-metadata">

### Author: ![sam](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/sam/32/102149_2.png) [@sam](https://meta.discourse.org/u/sam)
#### Post date: [August 21, 2017, 5:46pm UTC](https://meta.discourse.org/t/cant-add-people-to-a-pm/65950/17 "2017-08-21T17:46:39Z")

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A quick fix by @j.jaffeux is now deployed both here and on inifinte flight, a more comprehensive fix will be created in a week or so.

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<div class="post-metadata">

### Author: ![schyllberg](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/schyllberg/32/77133_2.png) [@schyllberg](https://meta.discourse.org/u/schyllberg)
#### Post date: [August 21, 2017, 6:05pm UTC](https://meta.discourse.org/t/cant-add-people-to-a-pm/65950/18 "2017-08-21T18:05:05Z")

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Thanks for quick assistance! One less thing to worry about 😀

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<div class="post-metadata">

### Author: ![codinghorror](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/codinghorror/32/110067_2.png) [@codinghorror](https://meta.discourse.org/u/codinghorror)
#### Post date: [September 3, 2017, 6:07am UTC](https://meta.discourse.org/t/cant-add-people-to-a-pm/65950/19 "2017-09-03T06:07:19Z")

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