Hi there, I’m trying to help a user that was imported from my Drupal forum into Discourse with a password reset email. We’re having trouble with the primary address, and so I added a secondary one to his profile. But he says it says that no such registered email exists when he tries to request a pas…

This worked for me u=User.find_by_username("XXXXXX") UserEmail.find_by(user_id: u.id).update(email: "XXXX@XXX.com")

So try it without the typo. :slight_smile:

:slight_smile: Thanks Jay. It doesn’t seem to work: SyntaxError: unexpected label, expecting ')' ..._id: u.id).first.update (email: "user@email.com") ... ^~~~~~ SyntaxError: unexpected ')', expecting end-of-input ...email: "user@email.com") ...

Re-categorizing this as a bug, as the UI should always allow changing a user’s email and it shouldn’t rate-limit the admin. Would clearing the Redis cache help I wonder?

There were two more typos in that. [圖片] rahim123: Would clearing the Redis cache help I wonder? I don’t think so. My best guess is that you imported the email address with caps or some hidden character, perhaps. I would try to change to a different email rather than add a secondary.

[圖片] Jay Pfaffman: My best guess is that you imported the email address with caps or some hidden character, perhaps. I would try to change to a different email rather than add a secondary. Hmm, nope, the address is good, I pasted it into my email client and sent a message to it. I did try to …

[圖片] rahim123: Re-categorizing this as a bug, It is unclear what the bug is from the first post. I am moving back to Support Please see: [圖片] Writing an effective bug report Contributing bookmark This is a guide for writing effective bug reports in Dis…

Hi there, I’m sorry if there wasn’t enough information, but I honestly don’t understand what was missing. I did try it with safe mode as mentioned earlier. [圖片] rahim123: So I tried to change the secondary to primary and the primary to secondary. But the change simply gets reverted, it won’t st…

无法更改导入用户的主要邮箱

支持

sam (Sam Saffron) 2023年二月13日 02:00 7

从第一个帖子来看，尚不清楚错误是什么。我将其移回 Support

请参阅：

我们需要更多信息。

話題		回覆	觀看
Validation failed: Primary email is not allowed Development	0	1147	2019年四月10日
How do I change my primary email Support	12	2172	2023年十二月5日
How to fix email addresses when using SSO? Support	1	520	2019年六月10日
Additional email address per user account support Feature	47	10977	2021年三月18日
Changing a user's email Bug	16	2305	2020年十月7日

无法更改导入用户的主要邮箱

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