# Can't change post ownership to an email address

**URL:** <https://meta.discourse.org/t/cant-change-post-ownership-to-an-email-address/86478>\
**Category:** Product Support\
**Tags:** staged-users\
**Created:** [April 30, 2018, 8:30pm UTC](https://meta.discourse.org/t/cant-change-post-ownership-to-an-email-address/86478 "2018-04-30T20:30:17Z")\
**Posts on this page:** 1\
**Showing post:** 1

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**Author:** ![oburt](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/oburt/32/120052_2.png) [@oburt](https://meta.discourse.org/u/oburt)\
**Post date:** [April 30, 2018, 8:30pm UTC](https://meta.discourse.org/t/cant-change-post-ownership-to-an-email-address/86478/1 "2018-04-30T20:30:17Z")

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Every time I attempt to change ownership of an existing PM to an email address not in our system, I get an error rather than a new staged user being created. As I enter the email address, the autocomplete dropdown with the envelope icon option does appear and I do select just as I would with a creating a staged user from a new PM, but in the Change Ownership popup it appears as if this functionality does not work for some reason.

 ![39%20PM](https://global.discourse-cdn.com/meta/original/3X/3/3/339921d7411f6264bb002a06af7cda8c009c9f9a.png)

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