# Can't create a new API key for existing user (maybe bug) **URL:** https://meta.discourse.org/t/cant-create-a-new-api-key-for-existing-user-maybe-bug/134099 **Category:** Support **Created:** [November 22, 2019, 1:59am UTC](https://meta.discourse.org/t/cant-create-a-new-api-key-for-existing-user-maybe-bug/134099 "2019-11-22T01:59:36Z") **Posts on this page:** 7 **Page:** 1
### Author: ![dylanh724](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/dylanh724/32/119642_2.png) [@dylanh724](https://meta.discourse.org/u/dylanh724) #### Post date: [November 22, 2019, 1:59am UTC](https://meta.discourse.org/t/cant-create-a-new-api-key-for-existing-user-maybe-bug/134099/1 "2019-11-22T01:59:36Z")
Can each user only have 1 API key? If this isn’t a bug, there definitely needs to be some guiding instructions here: ![image](https://global.discourse-cdn.com/meta/original/3X/0/4/048581140ebddbdd353d18cb781372ca278788b1.png) When I type this, I cannot click “Save” – why? ![image](https://global.discourse-cdn.com/meta/original/3X/8/c/8cadef086dcc723d449c4ab989c9d0729f6c4bd0.png) How about a tooltip or an error tip below that tells me _why_ this button is disabled? I found out later that normal usernames have suggestions that popup – existing accounts that have an API key don’t show up _at all_, making a truly confusing experience. When I first typed the user’s name, nothing showed up at all and had no suggestions like “user not found” or “user already has an api key (max 1)” or something. It feels strange that I can’t assign more than 1 API key for different things, though - I thought that was the main point of API keys to keep scope very particular - feels more like a bug. ![image](https://global.discourse-cdn.com/meta/original/3X/1/6/165c7e1ac3d8bb141cd7d7a4b85127fec3e13ff6.png) ---
### Author: ![pfaffman](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/pfaffman/32/120154_2.png) [@pfaffman](https://meta.discourse.org/u/pfaffman) #### Post date: [November 22, 2019, 3:07am UTC](https://meta.discourse.org/t/cant-create-a-new-api-key-for-existing-user-maybe-bug/134099/2 "2019-11-22T03:07:59Z")
There is a reasonable chance that you have encountered a bug that’s been fixed. I’d do an update. ---
### Author: ![aliyosefzai](https://avatars.discourse-cdn.com/v4/letter/a/dc4da7/32.png) [@aliyosefzai](https://meta.discourse.org/u/aliyosefzai) #### Post date: [June 17, 2020, 5:51pm UTC](https://meta.discourse.org/t/cant-create-a-new-api-key-for-existing-user-maybe-bug/134099/3 "2020-06-17T17:51:19Z")
I am having similar type of issue where I cannot click on save it is grayed out. I am not sure if they are related. I am creating first user API key. ![image](https://global.discourse-cdn.com/meta/original/3X/4/b/4b36725d9cc4fc93332efe520b05c22322b508f2.png) ![image](https://global.discourse-cdn.com/meta/original/3X/f/4/f4e322a19c6713efbfade11c689fa3dc051118e7.png) ---
### Author: ![simon](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/simon/32/339122_2.png) [@simon](https://meta.discourse.org/u/simon) #### Post date: [June 17, 2020, 6:42pm UTC](https://meta.discourse.org/t/cant-create-a-new-api-key-for-existing-user-maybe-bug/134099/4 "2020-06-17T18:42:13Z")
The “Save” button will be disabled until you fill in the “Description” field. Try filling in that field and see if you are then able to save the API key. ---
### Author: ![aliyosefzai](https://avatars.discourse-cdn.com/v4/letter/a/dc4da7/32.png) [@aliyosefzai](https://meta.discourse.org/u/aliyosefzai) #### Post date: [June 17, 2020, 7:11pm UTC](https://meta.discourse.org/t/cant-create-a-new-api-key-for-existing-user-maybe-bug/134099/5 "2020-06-17T19:11:45Z")
Thanks! it worked… ---
### Author: ![Rocky](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/rocky/32/377674_2.png) [@Rocky](https://meta.discourse.org/u/Rocky) #### Post date: [April 10, 2024, 9:27am UTC](https://meta.discourse.org/t/cant-create-a-new-api-key-for-existing-user-maybe-bug/134099/6 "2024-04-10T09:27:38Z")
@simon @pfaffman I’m new to discoure can you guys please help me to go through. I’m encountering a issue while creating the new API and I’m providing each data to respective field . I’m uncertain if these issues are maybe because of **Data explore Plugin** because I don’t heave subscriptions for it . I’m in the process of generating my first user API key but again I’m getting **403 error.** Also, I have to connect this directly into my Power BI dashboard. Any help really helpufull. Thanks in advance. ---
### Author: ![pfaffman](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/pfaffman/32/120154_2.png) [@pfaffman](https://meta.discourse.org/u/pfaffman) #### Post date: [April 10, 2024, 10:17am UTC](https://meta.discourse.org/t/cant-create-a-new-api-key-for-existing-user-maybe-bug/134099/7 "2024-04-10T10:17:27Z")
You should start a new topic and say what you’re doing when your get the 403 error. Are you doing this in the ux area trying to do something from the API? What is the dashboard you’re working with and how and why do you need to connect to it? Connect how? I don’t think that the [data explorer](https://meta.discourse.org/t/32566?silent=true) plugin has to do with any problems.