# Can't get incoming mail to poll

**URL:** https://meta.discourse.org/t/cant-get-incoming-mail-to-poll/49948
**Category:** Support
**Created:** [9. September 2016 um 19:13 UTC](https://meta.discourse.org/t/cant-get-incoming-mail-to-poll/49948 "2016-09-09T19:13:38Z")
**Posts on this page:** 4
**Page:** 1

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### Author: ![pfaffman](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/pfaffman/32/120154_2.png) [@pfaffman](https://meta.discourse.org/u/pfaffman)
#### Post date: [9. September 2016 um 19:13 UTC](https://meta.discourse.org/t/cant-get-incoming-mail-to-poll/49948/1 "2016-09-09T19:13:38Z")

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I’m testing incoming mail for a site. It worked fine in a previous test (though it was with 1.7.x; this is 1.6.1). I turned on the “insecure apps” thing. It was all good.

Now it doesn’t seem to be polling. Before mail was moving to archive when it was checked; now it’s not. I tried changing the gmail setting to “mark as read;” it’s not marking as read either.

I’ve tried on both a production site and on my dev host. Neither seems to be polling. When I click the “poll via POP3” it does the check and appears to be authenticating (if the password is wrong, I get an error).

I thought it might be that I have “Prevent Discourse from sending any kind of emails” checked, but it’s unchecked on my dev box and I peeked at the source and it doesn’t appear that polling is affected by that setting.

Here is a screenshot of all overridden changes. Am I crazy?

 ![](https://global.discourse-cdn.com/meta/original/3X/b/c/bc06256f9cff54e2115a13cde8f34a1798bf8314.png)

Have I overlooked something?

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### Author: ![mpalmer](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/mpalmer/32/45740_2.png) [@mpalmer](https://meta.discourse.org/u/mpalmer)
#### Post date: [10. September 2016 um 00:47 UTC](https://meta.discourse.org/t/cant-get-incoming-mail-to-poll/49948/2 "2016-09-10T00:47:15Z")

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Seems like it should work. Places to check for more info on what’s going on:

- Admin → Logs → Error Logs
- Admin → Emails → Received
- Admin → Emails → Rejected

The last two are places where an e-mail, if it _is_ received, should end up – no incoming e-mail should not show up in one of those two places.

If all else fails, it’s time for `tcpdump`… 😀

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### Author: ![pfaffman](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/pfaffman/32/120154_2.png) [@pfaffman](https://meta.discourse.org/u/pfaffman)
#### Post date: [12. September 2016 um 18:59 UTC](https://meta.discourse.org/t/cant-get-incoming-mail-to-poll/49948/3 "2016-09-12T18:59:25Z")

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It finally came in. Maybe Sidekiq was not running.

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### Author: ![codinghorror](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/codinghorror/32/110067_2.png) [@codinghorror](https://meta.discourse.org/u/codinghorror)
#### Post date: [12. September 2016 um 22:03 UTC](https://meta.discourse.org/t/cant-get-incoming-mail-to-poll/49948/4 "2016-09-12T22:03:22Z")

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