# Can't get to Discouse
**URL:** https://meta.discourse.org/t/cant-get-to-discouse/62763
**Category:** Support
**Tags:** unsupported-install
**Created:** [2017 年5 月 15 日 23:43 UTC](https://meta.discourse.org/t/cant-get-to-discouse/62763 "2017-05-15T23:43:42Z")
**Posts on this page:** 13
**Page:** 1
### 作者：  [@hexa\_tech](https://meta.discourse.org/u/hexa_tech)
#### 发布日期： [2017 年5 月 15 日 23:43 UTC](https://meta.discourse.org/t/cant-get-to-discouse/62763/1 "2017-05-15T23:43:42Z")
Hello!
We just installed Discourse on our server. There was an issue that prevented us from accessing SSH since we changed the plan on our VPS hosting. All the issue have been fixed with that now, but we can’t get to the Discourse Forum. The support person there said to come here for answers.
[http://discourse.hexa.gq:3000/](http://discourse.hexa.gq:3000/)
Thanks!
Austin
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### 作者：  [@Falco](https://meta.discourse.org/u/Falco)
#### 发布日期： [2017 年5 月 15 日 23:53 UTC](https://meta.discourse.org/t/cant-get-to-discouse/62763/2 "2017-05-15T23:53:42Z")
Well, is this now an [official install](https://meta.discourse.org/t/142537?silent=true) in a docker-compatible VPS?
The [last time you were on a not supported server](https://meta.discourse.org/t/not-using-a-supported-storage-driver/62010/37), and now you are trying to use a 3000 port which is not supported.
If you want to use Discourse, you gotta use [the official install guide](https://github.com/discourse/discourse/blob/master/docs/INSTALL-cloud.md).
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### 作者：  [@hexa\_tech](https://meta.discourse.org/u/hexa_tech)
#### 发布日期： [2017 年5 月 15 日 23:56 UTC](https://meta.discourse.org/t/cant-get-to-discouse/62763/3 "2017-05-15T23:56:33Z")
We used the development version. It was working well, until we upgraded the package.
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### 作者：  [@robbyoconnor](https://meta.discourse.org/u/robbyoconnor)
#### 发布日期： [2017 年5 月 16 日 00:00 UTC](https://meta.discourse.org/t/cant-get-to-discouse/62763/4 "2017-05-16T00:00:32Z")
If you use the docker install – this is pretty painless to install. I’ve spun up instances quickly..
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### 作者：  [@hexa\_tech](https://meta.discourse.org/u/hexa_tech)
#### 发布日期： [2017 年5 月 16 日 00:01 UTC](https://meta.discourse.org/t/cant-get-to-discouse/62763/5 "2017-05-16T00:01:16Z")
We would love to do this, but our hosting provider does not support Docker
[https://skysilk.com](https://skysilk.com)
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### 作者：  [@robbyoconnor](https://meta.discourse.org/u/robbyoconnor)
#### 发布日期： [2017 年5 月 16 日 00:02 UTC](https://meta.discourse.org/t/cant-get-to-discouse/62763/6 "2017-05-16T00:02:23Z")
Do they give you ssh access? Install docker that way…or use a better hosting provider..This sounds like a horrible hosting provider..
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### 作者：  [@hexa\_tech](https://meta.discourse.org/u/hexa_tech)
#### 发布日期： [2017 年5 月 16 日 00:03 UTC](https://meta.discourse.org/t/cant-get-to-discouse/62763/7 "2017-05-16T00:03:40Z")
They do have SSH access, but don’t support Docker. They are currently in beta, so they are still working out some things
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### 作者：  [@robbyoconnor](https://meta.discourse.org/u/robbyoconnor)
#### 发布日期： [2017 年5 月 16 日 00:04 UTC](https://meta.discourse.org/t/cant-get-to-discouse/62763/8 "2017-05-16T00:04:09Z")
How do they not support docker? Do you not have root access? This is making zero sense…
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### 作者：  [@hexa\_tech](https://meta.discourse.org/u/hexa_tech)
#### 发布日期： [2017 年5 月 16 日 00:04 UTC](https://meta.discourse.org/t/cant-get-to-discouse/62763/9 "2017-05-16T00:04:12Z")
You could always talk to one of the support people there.
> **[@SkySilk\_Matt](https://meta.discourse.org/u/skysilk_matt)**
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### 作者：  [@hexa\_tech](https://meta.discourse.org/u/hexa_tech)
#### 发布日期： [2017 年5 月 16 日 00:04 UTC](https://meta.discourse.org/t/cant-get-to-discouse/62763/10 "2017-05-16T00:04:35Z")
They do have Docker support. Would you be able to try installing it?
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### 作者：  [@robbyoconnor](https://meta.discourse.org/u/robbyoconnor)
#### 发布日期： [2017 年5 月 16 日 00:05 UTC](https://meta.discourse.org/t/cant-get-to-discouse/62763/11 "2017-05-16T00:05:38Z")
> [@hexa\_tech](#):
>
> They do have Docker support. Would you be able to try installing it?
No. You can do it yourself.
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### 作者：  [@codinghorror](https://meta.discourse.org/u/codinghorror)
#### 发布日期： [2017 年5 月 16 日 00:06 UTC](https://meta.discourse.org/t/cant-get-to-discouse/62763/12 "2017-05-16T00:06:14Z")
If it is not in the Docker container, this is an unsupported install.
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### 作者：  [@codinghorror](https://meta.discourse.org/u/codinghorror)
#### 发布日期： [2017 年5 月 16 日 00:06 UTC](https://meta.discourse.org/t/cant-get-to-discouse/62763/13 "2017-05-16T00:06:18Z")