Can't login as admin

(Andrea Roberts) #1

I’m trying to log in as an admin and I keep getting the message ‘You can’t login from that IP address’. I admittedly hadn’t logged in in a while and tried to have another team member reset my login and she is getting the same error. We both use latest version of Chrome and are on Macs.


(Jae Van Rysselberghe) #2

Hey @Andrea_Roberts,

I think this topic might offer a solution.

If not, and if you have a smartphone (yes, there are people out there who don’t have a smartphone) have you tried login in that way?