# Can't reach new install via IP or DNS

**URL:** https://meta.discourse.org/t/cant-reach-new-install-via-ip-or-dns/137001
**Category:** Self-hosting
**Created:** [24 בדצמבר,‏ 2019,‏ 9:50pm UTC](https://meta.discourse.org/t/cant-reach-new-install-via-ip-or-dns/137001 "2019-12-24T21:50:42Z")
**Posts on this page:** 9
**Page:** 1

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### Author: ![Kubib](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/kubib/32/164799_2.png) [@Kubib](https://meta.discourse.org/u/Kubib)
#### Post date: [24 בדצמבר,‏ 2019,‏ 9:50pm UTC](https://meta.discourse.org/t/cant-reach-new-install-via-ip-or-dns/137001/1 "2019-12-24T21:50:42Z")

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When I try to install discourse on Ubuntu 18.04 x86\_64 vps 2gb ram i got this error.

> <https://pastebin.com/XMkdr6W2>

I cant reach my forum with ip and the dns. I dont know that to do.

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### Author: ![Falco](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/falco/32/179432_2.png) [@Falco](https://meta.discourse.org/u/Falco)
#### Post date: [24 בדצמבר,‏ 2019,‏ 10:01pm UTC](https://meta.discourse.org/t/cant-reach-new-install-via-ip-or-dns/137001/2 "2019-12-24T22:01:14Z")

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Is your DNS properly set?

`vztp.pl` is redirecting to `www.vztp.pl` which is weird.

You need to add an `A` DNS entry at `vztp.pl` pointing to your server IP.

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### Author: ![Kubib](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/kubib/32/164799_2.png) [@Kubib](https://meta.discourse.org/u/Kubib)
#### Post date: [24 בדצמבר,‏ 2019,‏ 10:02pm UTC](https://meta.discourse.org/t/cant-reach-new-install-via-ip-or-dns/137001/3 "2019-12-24T22:02:54Z")

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Currently im reinstalling the script at the vztp.pl with cloudflare.

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### Author: ![Falco](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/falco/32/179432_2.png) [@Falco](https://meta.discourse.org/u/Falco)
#### Post date: [24 בדצמבר,‏ 2019,‏ 10:04pm UTC](https://meta.discourse.org/t/cant-reach-new-install-via-ip-or-dns/137001/4 "2019-12-24T22:04:46Z")

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No, don’t complicate stuff even more with cloudflare, it’s unnecessary.

Point the DNS to the server IP, and run `./discourse-setup`. That is all you need.

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### Author: ![Kubib](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/kubib/32/164799_2.png) [@Kubib](https://meta.discourse.org/u/Kubib)
#### Post date: [24 בדצמבר,‏ 2019,‏ 10:05pm UTC](https://meta.discourse.org/t/cant-reach-new-install-via-ip-or-dns/137001/5 "2019-12-24T22:05:43Z")

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My domain is in ovh - maybe it would be easier for you if ill send you my config in panel?

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### Author: ![Falco](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/falco/32/179432_2.png) [@Falco](https://meta.discourse.org/u/Falco)
#### Post date: [24 בדצמבר,‏ 2019,‏ 10:06pm UTC](https://meta.discourse.org/t/cant-reach-new-install-via-ip-or-dns/137001/6 "2019-12-24T22:06:33Z")

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Is your server IP `87.98.239.5` ?

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<div class="post-metadata">

### Author: ![Kubib](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/kubib/32/164799_2.png) [@Kubib](https://meta.discourse.org/u/Kubib)
#### Post date: [24 בדצמבר,‏ 2019,‏ 10:07pm UTC](https://meta.discourse.org/t/cant-reach-new-install-via-ip-or-dns/137001/7 "2019-12-24T22:07:03Z")

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> [@Falco](#):
>
> `87.98.239.5`

No, 188.68.236.13 its mnie.

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### Author: ![Kubib](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/kubib/32/164799_2.png) [@Kubib](https://meta.discourse.org/u/Kubib)
#### Post date: [24 בדצמבר,‏ 2019,‏ 10:08pm UTC](https://meta.discourse.org/t/cant-reach-new-install-via-ip-or-dns/137001/8 "2019-12-24T22:08:34Z")

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![image](https://global.discourse-cdn.com/meta/original/3X/3/2/329ffb2c1e2c98b745699cb9358b638cb143a52f.png) its mine config.

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<div class="post-metadata">

### Author: ![Falco](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/falco/32/179432_2.png) [@Falco](https://meta.discourse.org/u/Falco)
#### Post date: [24 בדצמבר,‏ 2019,‏ 10:12pm UTC](https://meta.discourse.org/t/cant-reach-new-install-via-ip-or-dns/137001/9 "2019-12-24T22:12:20Z")

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Maybe they have some special “feature” to let you have a redirect and is interfering with the entries.

You should read their [docs](https://docs.ovh.com/gb/en/domains/web_hosting_how_to_edit_my_dns_zone/) and ask [their support](https://community.ovh.com/en/latest) for help.
