# Can't seem to approve users?
**URL:** https://meta.discourse.org/t/cant-seem-to-approve-users/150213
**Category:** Support
**Created:** [May 3, 2020, 12:10am UTC](https://meta.discourse.org/t/cant-seem-to-approve-users/150213 "2020-05-03T00:10:28Z")
**Posts on this page:** 7
**Page:** 1
### Author:  [@canyon289](https://meta.discourse.org/u/canyon289)
#### Post date: [May 3, 2020, 12:10am UTC](https://meta.discourse.org/t/cant-seem-to-approve-users/150213/1 "2020-05-03T00:10:28Z")
Hi,
I’m looking to bulk approve users, but am running into issues even approving one user through the UI. The button looks “greyed out” and when I press approve I get an internal server error.
I’m on version 2.5.0.beta3, commit hash 0e4db91870
Inspecting the logs I get
```plaintext
Reviewable::InvalidAction (Can't peform `approve_user` on ReviewableUser) /var/www/discourse/app/models/reviewable.rb:346:in `perform'
```
While the log message is clear I’m not sure what the correct user action is for me to approve this user.
Here’s what I get in the firefox console
Here’s what my UI looks like
Once this is resolved I would like to bulk approve users in a manner that they all get the associated emails.
If I do a bulk update as shown below (and in this thread [Bulk deleting / mass modifying users](https://meta.discourse.org/t/bulk-deleting-mass-modifying-users/64362)) will that ensure they get emails?
If so what would the equivalent command be? (Similar to the one below)
```plaintext
User.joins(:user_stat).where("user_stats.post_count = 0 AND user_stats.topic_count = 0").destroy_all
```
Thank you in advance for any help!
---
### Author:  [@canyon289](https://meta.discourse.org/u/canyon289)
#### Post date: [May 3, 2020, 2:08pm UTC](https://meta.discourse.org/t/cant-seem-to-approve-users/150213/2 "2020-05-03T14:08:37Z")
Continued doing research and I found this thread. However I don’t have anything in my review queue, and the user seems to be activated already
> [@New user approval broken in 2.3 beta 7?](https://meta.discourse.org/t/new-user-approval-broken-in-2-3-beta-7/113736):
>
> Dear all, I’m trying to approve a new user in Discourse 2.3 beta 7 (v2.3.0.beta7 +3) but clicking on the “Approve” button in the user’s page has no effect. Looking into the logs, I can see an error 500 coming from the server, though. See below. Message (18 copies reported) Reviewable::InvalidAction (Can't peform `approve` on ReviewableUser) /var/www/discourse/app/models/reviewable.rb:208:in `perform' Backtrace /var/www/discourse/app/models/reviewable.rb:208:in `perform' /var/www/discourse…
---
### Author:  [@canyon289](https://meta.discourse.org/u/canyon289)
#### Post date: [May 3, 2020, 2:12pm UTC](https://meta.discourse.org/t/cant-seem-to-approve-users/150213/3 "2020-05-03T14:12:37Z")
Another update, if I deactivate the user, then click activate, I can then approve the user. Why is this?
---
### Author:  [@canyon289](https://meta.discourse.org/u/canyon289)
#### Post date: [May 3, 2020, 11:45pm UTC](https://meta.discourse.org/t/cant-seem-to-approve-users/150213/4 "2020-05-03T23:45:07Z")
Last update. In short I had to deactivate each user, activate each user, then approve. I imported from vbulletin 3 so not sure if I put my discourse instance in a bad state.
I wrote a script that hits the api in a loop over all users to do so. It’s running right now but will post here when its done.
---
### Author:  [@Julien\_J](https://meta.discourse.org/u/Julien_J)
#### Post date: [July 29, 2020, 12:55pm UTC](https://meta.discourse.org/t/cant-seem-to-approve-users/150213/5 "2020-07-29T12:55:22Z")
Hi,
Do you have some news about it ?
---
### Author:  [@techAPJ](https://meta.discourse.org/u/techAPJ)
#### Post date: [December 2, 2020, 1:10pm UTC](https://meta.discourse.org/t/cant-seem-to-approve-users/150213/6 "2020-12-02T13:10:39Z")
Fixed in
[https://github.com/discourse/discourse/commit/a78c64db351431bae1e74d03c097c25b23fa4af8](https://github.com/discourse/discourse/commit/a78c64db351431bae1e74d03c097c25b23fa4af8)
---
### Author:  [@techAPJ](https://meta.discourse.org/u/techAPJ)
#### Post date: [December 2, 2020, 1:10pm UTC](https://meta.discourse.org/t/cant-seem-to-approve-users/150213/7 "2020-12-02T13:10:42Z")