# Can't send email with Namecheap
**URL:** https://meta.discourse.org/t/cant-send-email-with-namecheap/37405
**Category:** Support
**Created:** [04.Январь.2016 03:45:53 UTC](https://meta.discourse.org/t/cant-send-email-with-namecheap/37405 "2016-01-04T03:45:53Z")
**Posts on this page:** 6
**Page:** 1
### Author:  [@snatri](https://meta.discourse.org/u/snatri)
#### Post date: [04.Январь.2016 03:45:53 UTC](https://meta.discourse.org/t/cant-send-email-with-namecheap/37405/1 "2016-01-04T03:45:53Z")
1. I can login to Namecheap **webmail** using MYMAIL & MYPASS
2. Redmine can send emails with **Namecheap** using this configuration:
3. Emails work with **gmail** using this configuration:
4. This setup says “sent” when sending **test mail** , but it doesn’t deliver the mails.
5. I also tried ports 465, 587 and 25 with both TLS on and off (rebuilt it with every test)
6. This is installed by the one-click installer in digitalocean. Should I install this manually?
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### Author:  [@omfg](https://meta.discourse.org/u/omfg)
#### Post date: [04.Январь.2016 10:30:43 UTC](https://meta.discourse.org/t/cant-send-email-with-namecheap/37405/2 "2016-01-04T10:30:43Z")
> [@snatri](#):
>
> 1. I also tried ports 465, 587 and 25 with both TLS on and off (rebuilt it with every test)
Don’t try miscellaneous settings. Use the correct settings required by your email service provider.
[https://www.namecheap.com/support/knowledgebase/article.aspx/1179/2175/general-configuration-for-mail-clients-and-mobile-devices](https://www.namecheap.com/support/knowledgebase/article.aspx/1179/2175/general-configuration-for-mail-clients-and-mobile-devices)
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### Author:  [@anon20391312](https://meta.discourse.org/u/anon20391312)
#### Post date: [06.Январь.2016 04:53:06 UTC](https://meta.discourse.org/t/cant-send-email-with-namecheap/37405/3 "2016-01-06T04:53:06Z")
An alternative can be to offload the sending of e-mails to a 3rd party provider, I’ve used [SendGrid](https://www.sendgrid.com) for this in the past. If you send less than 12,000 emails per month, their free plan will suit you just fine. In addition, you get some nice features such as analytics.
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### Author:  [@snatri](https://meta.discourse.org/u/snatri)
#### Post date: [06.Январь.2016 07:07:01 UTC](https://meta.discourse.org/t/cant-send-email-with-namecheap/37405/4 "2016-01-06T07:07:01Z")
Thanks a lot, this worked!
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### Author:  [@snatri](https://meta.discourse.org/u/snatri)
#### Post date: [06.Январь.2016 07:10:55 UTC](https://meta.discourse.org/t/cant-send-email-with-namecheap/37405/5 "2016-01-06T07:10:55Z")
Yes I tried the settings on that page. Any of these settings worked:
Outgoing server (SMTP): 465 port for SSL, 25 or 26 for TLS/STARTTLS
Outgoing server authentication should be switched on, SPA (secure
password authentication) must be disabled.
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### Author:  [@JammyDodger](https://meta.discourse.org/u/JammyDodger)
#### Post date: [08.Июнь.2024 12:46:00 UTC](https://meta.discourse.org/t/cant-send-email-with-namecheap/37405/6 "2024-06-08T12:46:00Z")
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