Can’t upload photo to post
A community is experiencing issues with uploading photos to posts, with both admins and customers affected. Troubleshooting steps such as clearing cache, trying incognito windows, and resizing files have been unsuccessful. mikaac shared a screenshot of the issue.
Heliosurge requested the Discourse version and hosting details to help diagnose the problem. pfaffman suggested checking if the disk is full or if there are permission issues with the uploads directory.
As a temporary workaround, mikaac found that copying and pasting an image from a Google doc works, but is seeking a more reliable solution. pfaffman recommended checking the logs for errors, specifically at /admin/logs or /var/discourse/shared/standalone/logs/rails/production.log.
Admins and customers are experiencing this same issue of being unable to upload a photo to a post.
We cleared cache and browsing data, tried an incognito window, logged out and logged back in, tried making the file smaller, renamed the file. Nothing.
Please help as adding screenshots and photos is crucial to our community.
Welcome to Meta 
!
Can you post a ss of when you try to upload a SS?
Can you post your Discourse version? Are you running Tests-passed or Stable? Team recommends Tests-Passed.
Are you self hosted or on a hosted plan? Is the site using defaults(more or less) or using S3 for uploads?
The error is vague.
Is your disk full?
Did something happen to the permissions if the uploads directory?
Nothing has worked except putting the image into a Google doc and copying and pasting which instead pastes a preview of the url. Works good enough for me, but wish there was a better way since our customers and other community members don’t all know that hack.
You can have a look at the logs. It’s likely something simple.
Should I look in the error logs? Is there an error name that would indicate what happened?
Is it a standard install?
You can look at /admin/logs or /var/discourse/shared/standalone/logs/rails/production.log
