# Capture external Twitter discussion
**URL:** https://meta.discourse.org/t/capture-external-twitter-discussion/65016
**Category:** Feature
**Created:** [6월 23, 2017, 12:51오후 UTC](https://meta.discourse.org/t/capture-external-twitter-discussion/65016 "2017-06-23T12:51:11Z")
**Posts on this page:** 3
**Page:** 1
### Author:  [@David\_Baker1](https://meta.discourse.org/u/David_Baker1)
#### Post date: [6월 23, 2017, 12:51오후 UTC](https://meta.discourse.org/t/capture-external-twitter-discussion/65016/1 "2017-06-23T12:51:11Z")
We use Discourse for conference participants to post stuff during sessions - kind of like a live Storify. We also encourage them to syndicate to Twitter using the conference hashtag. But many choose to post first on Twitter but use the same hashtag.
It would be nice to live import their tweets (with the matching hashtag) into the Discourse thread. So a less fragmented discussion but still post to your favourite place.
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### Author:  [@vinothkannans](https://meta.discourse.org/u/vinothkannans)
#### Post date: [6월 23, 2017, 12:53오후 UTC](https://meta.discourse.org/t/capture-external-twitter-discussion/65016/2 "2017-06-23T12:53:31Z")
> [@Plugin idea: Twitter customer service](https://meta.discourse.org/t/plugin-idea-twitter-customer-service/58646):
>
> Many products and services using Discourse as their support forum. Also there are many companies using [Twitter as their additional customer service portal](https://blog.twitter.com/2016/how-to-use-twitter-for-customer-service). So I guess it will be useful to implement Twitter service in Discourse to achieve this? For example (as per above image), if someone tweeted by mentioning @GitHubHelp or like @GitHub #help then a topic should be created automatically with that tweet content. It can be in private staff category. When a staff reply to the topic corre…
It already discussed above. It is plugin stuff.
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### Author:  [@codinghorror](https://meta.discourse.org/u/codinghorror)
#### Post date: [6월 23, 2017, 7:19오후 UTC](https://meta.discourse.org/t/capture-external-twitter-discussion/65016/3 "2017-06-23T19:19:27Z")