# Category (group) can't be opened, page load forever

**URL:** <https://meta.discourse.org/t/category-group-cant-be-opened-page-load-forever/318191>\
**Category:** Product Support\
**Created:** [July 24, 2024, 6:28pm UTC](https://meta.discourse.org/t/category-group-cant-be-opened-page-load-forever/318191 "2024-07-24T18:28:31Z")\
**Posts on this page:** 1\
**Showing post:** 4

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**Author:** ![Heliosurge](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/heliosurge/32/571810_2.png) [@Heliosurge](https://meta.discourse.org/u/Heliosurge)\
**Post date:** [July 24, 2024, 7:55pm UTC](https://meta.discourse.org/t/category-group-cant-be-opened-page-load-forever/318191/4 "2024-07-24T19:55:22Z")

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And that confirm you have admin rights?

You mentioned that you ran into a similar problem of not being able to access a group before and had to delete it

> [@Jarjar](#):
>
> It happened once before and we had to delete the group in the DB cause I couldn’t do anything live. It seems we will have to do it again for this group.

Were you able to identify a possible cause? If you can share details on how the group was configured and if okay the name of the group. May help with troubleshooting.

You may need to delete the group as per how you did last time. Then try to recreate the group and detail steps to see if this occurs again with the group your trying to create.

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_[View the full topic](https://meta.discourse.org/t/category-group-cant-be-opened-page-load-forever/318191)._