# CDN 503 on user avatars and CSS files

**URL:** <https://meta.discourse.org/t/cdn-503-on-user-avatars-and-css-files/28329>\
**Category:** Support\
**Created:** [2015年五月5日 12:07 UTC](https://meta.discourse.org/t/cdn-503-on-user-avatars-and-css-files/28329 "2015-05-05T12:07:33Z")\
**Posts on this page:** 15\
**Page:** 1

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**Author:** ![christianjohnsen](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/christianjohnsen/32/37280_2.png) [@christianjohnsen](https://meta.discourse.org/u/christianjohnsen)\
**Post date:** [2015年五月5日 12:07 UTC](https://meta.discourse.org/t/cdn-503-on-user-avatars-and-css-files/28329/1 "2015-05-05T12:07:33Z")

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Hey guys

My forum ([https://forum.billysbilling.dk](https://forum.billysbilling.dk)) just went down. As far as I can see it’s due to the CDN. I hope someone can help me - maybe @sam or @codinghorror?

 ![](https://global.discourse-cdn.com/meta/original/3X/5/8/58bc1a5ae82e7c7375d3e5e59f6ab844dbdbcf46.png)

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**Author:** ![zogstrip](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/zogstrip/32/512781_2.png) [@zogstrip](https://meta.discourse.org/u/zogstrip)\
**Post date:** [2015年五月5日 12:21 UTC](https://meta.discourse.org/t/cdn-503-on-user-avatars-and-css-files/28329/2 "2015-05-05T12:21:58Z")

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It’s up for me. Is it still down for you?

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**Author:** ![christianjohnsen](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/christianjohnsen/32/37280_2.png) [@christianjohnsen](https://meta.discourse.org/u/christianjohnsen)\
**Post date:** [2015年五月5日 12:23 UTC](https://meta.discourse.org/t/cdn-503-on-user-avatars-and-css-files/28329/3 "2015-05-05T12:23:52Z")

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Yes, unfortunately it is.

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**Author:** ![zogstrip](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/zogstrip/32/512781_2.png) [@zogstrip](https://meta.discourse.org/u/zogstrip)\
**Post date:** [2015年五月5日 12:24 UTC](https://meta.discourse.org/t/cdn-503-on-user-avatars-and-css-files/28329/4 "2015-05-05T12:24:48Z")

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Can you try clearing your browser’s cache and refreshing?

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**Author:** ![christianjohnsen](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/christianjohnsen/32/37280_2.png) [@christianjohnsen](https://meta.discourse.org/u/christianjohnsen)\
**Post date:** [2015年五月5日 12:45 UTC](https://meta.discourse.org/t/cdn-503-on-user-avatars-and-css-files/28329/5 "2015-05-05T12:45:05Z")

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That does not help.

I still get this site after several minutes of loading time:

 ![](https://global.discourse-cdn.com/meta/original/3X/5/d/5dd54cac5395fabd6f1ba7a8adc9f61ab1afcf4f.png)

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**Author:** ![nicklasmoeller](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/nicklasmoeller/32/116073_2.png) [@nicklasmoeller](https://meta.discourse.org/u/nicklasmoeller)\
**Post date:** [2015年五月5日 12:55 UTC](https://meta.discourse.org/t/cdn-503-on-user-avatars-and-css-files/28329/6 "2015-05-05T12:55:20Z")

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@zogstrip it isn’t a caching issue. We’re located in Denmark, and right now I’m getting a 504 Gateway Time-out across different devices on different networks (while trying to entering the page - not on loading resources).

Sometimes the page will load, but at most times with 404 and 50\* errors on resource loading.

Our customer-base (entering this forum) is based in Denmark also, but I don’t see it _only_ as a CDN issue anymore.

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**Author:** ![sam](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/sam/32/102149_2.png) [@sam](https://meta.discourse.org/u/sam)\
**Post date:** [2015年五月5日 13:02 UTC](https://meta.discourse.org/t/cdn-503-on-user-avatars-and-css-files/28329/7 "2015-05-05T13:02:44Z")

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Confirmed … investigating … will have it sorted shortly

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**Author:** ![zogstrip](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/zogstrip/32/512781_2.png) [@zogstrip](https://meta.discourse.org/u/zogstrip)\
**Post date:** [2015年五月5日 14:13 UTC](https://meta.discourse.org/t/cdn-503-on-user-avatars-and-css-files/28329/8 "2015-05-05T14:13:33Z")

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@christianjohnsen / @nicklasmoeller is it still down now?

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**Author:** ![nicklasmoeller](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/nicklasmoeller/32/116073_2.png) [@nicklasmoeller](https://meta.discourse.org/u/nicklasmoeller)\
**Post date:** [2015年五月5日 14:17 UTC](https://meta.discourse.org/t/cdn-503-on-user-avatars-and-css-files/28329/9 "2015-05-05T14:17:37Z")

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Seems to work now! Thanks.

Will get back to you, if the problem occurs again 😄

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**Author:** ![codinghorror](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/codinghorror/32/110067_2.png) [@codinghorror](https://meta.discourse.org/u/codinghorror)\
**Post date:** [2015年五月5日 20:32 UTC](https://meta.discourse.org/t/cdn-503-on-user-avatars-and-css-files/28329/10 "2015-05-05T20:32:30Z")

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Looks OK, apologies for the difficulty – we are having some issues with our glusterfs network file system:

> **[Gluster](https://en.wikipedia.org/wiki/GlusterFS)**
>
> Gluster Inc. (formerly known as Z RESEARCH) was a software company that provided an open source platform for scale-out public and private cloud storage. The company was privately funded and headquartered in Sunnyvale, California, with an engineering center in Bangalore, India. Gluster was funded by Nexus Venture Partners and Index Ventures. Gluster was acquired by Red Hat on October 7, 2011.
> The name Gluster comes from the combination of the terms GNU and cluster. Despite the similarity in names...

We’ve **moved more essential resources (stylesheet, etc) to an internal site path** so they won’t be stored in the network file system and vulnerable to issues like this. I believe @sam also moved the default letter avatars to an internal site path.

(It’s OK for a picture of a lolcat in a topic, or even some avatars, to be temporarily missing, but it is much more traumatic if the CSS file for the site is missing!)

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**Author:** ![purldator](https://avatars.discourse-cdn.com/v4/letter/p/bcef8e/32.png) [@purldator](https://meta.discourse.org/u/purldator)\
**Post date:** [2015年五月5日 20:54 UTC](https://meta.discourse.org/t/cdn-503-on-user-avatars-and-css-files/28329/11 "2015-05-05T20:54:37Z")

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Ahh okay. I was in the process of making a topic about this. It’s happening here on Meta and the Imgur community too. Images appear broken from Discourse’s fastly CDN.

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**Author:** ![AmiAthena](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/amiathena/32/116030_2.png) [@AmiAthena](https://meta.discourse.org/u/AmiAthena)\
**Post date:** [2015年五月6日 06:36 UTC](https://meta.discourse.org/t/cdn-503-on-user-avatars-and-css-files/28329/12 "2015-05-06T06:36:53Z")

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OK, so that’s not just me. Sometimes when my phone is running out of space some images won’t load, and since I was getting the low space warnings I initially chalked it up to that.

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**Author:** ![sam](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/sam/32/102149_2.png) [@sam](https://meta.discourse.org/u/sam)\
**Post date:** [2015年五月6日 06:37 UTC](https://meta.discourse.org/t/cdn-503-on-user-avatars-and-css-files/28329/13 "2015-05-06T06:37:52Z")

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Yeah we are still working on fixing the missing images but stylesheets should be very solid now, no longer served from a shared fs.

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**Author:** ![sam](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/sam/32/102149_2.png) [@sam](https://meta.discourse.org/u/sam)\
**Post date:** [2015年五月15日 02:16 UTC](https://meta.discourse.org/t/cdn-503-on-user-avatars-and-css-files/28329/14 "2015-05-15T02:16:51Z")

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Note this was sitting in my bookmarks list, this particular failure mode is no longer likely at all:

[https://github.com/discourse/discourse/commit/f58d85edea0f85a9da52798aa45bf6a202c10a61](https://github.com/discourse/discourse/commit/f58d85edea0f85a9da52798aa45bf6a202c10a61)

(this is already deployed to all our customers)

Our filesystem migration is over, if any of our customers reading this see anything amiss PM me.

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<div class="post-metadata">

**Author:** ![sam](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/sam/32/102149_2.png) [@sam](https://meta.discourse.org/u/sam)\
**Post date:** [2015年五月15日 02:16 UTC](https://meta.discourse.org/t/cdn-503-on-user-avatars-and-css-files/28329/15 "2015-05-15T02:16:54Z")

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