# Change password for an account that was force activated

**URL:** <https://meta.discourse.org/t/change-password-for-an-account-that-was-force-activated/72859>\
**Category:** Support\
**Created:** [2017年十月26日 18:32 UTC](https://meta.discourse.org/t/change-password-for-an-account-that-was-force-activated/72859 "2017-10-26T18:32:15Z")\
**Posts on this page:** 6\
**Page:** 1

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**Author:** ![David\_Kwan](https://avatars.discourse-cdn.com/v4/letter/d/dfb087/32.png) [@David\_Kwan](https://meta.discourse.org/u/David_Kwan)\
**Post date:** [2017年十月26日 18:32 UTC](https://meta.discourse.org/t/change-password-for-an-account-that-was-force-activated/72859/1 "2017-10-26T18:32:15Z")

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One of my user’s was unable to confirm their account via email because [noreply@discuss.goformative.com](mailto:noreply@discuss.goformative.com) is blocked by their school spam filter. So I had to force activate their account. Is there any other way I can reset their password/let them reset their password (ex: send the reset password email to another email address or change the email associated with their account?

Again, they were unable to confirm their account via email so the email on file is not verified. It just shows up because that’s what they originally entered when they signed up.

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**Author:** ![jomaxro](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/jomaxro/32/126216_2.png) [@jomaxro](https://meta.discourse.org/u/jomaxro)\
**Post date:** [2017年十月26日 18:38 UTC](https://meta.discourse.org/t/change-password-for-an-account-that-was-force-activated/72859/2 "2017-10-26T18:38:08Z")

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Sure, you should be able to edit their email before sending a password reset. Is their email not editable for some reason?

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**Author:** ![David\_Kwan](https://avatars.discourse-cdn.com/v4/letter/d/dfb087/32.png) [@David\_Kwan](https://meta.discourse.org/u/David_Kwan)\
**Post date:** [2017年十月26日 19:26 UTC](https://meta.discourse.org/t/change-password-for-an-account-that-was-force-activated/72859/3 "2017-10-26T19:26:18Z")

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I am looking in the user’s profile after going to `Admin` and `Users`. While there is an edit button next to `Username` and `Name`, there is not one next to `Email`. Is this because they were unable to confirm their email? Is there somewhere else I should be able to change their email?

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**Author:** ![jomaxro](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/jomaxro/32/126216_2.png) [@jomaxro](https://meta.discourse.org/u/jomaxro)\
**Post date:** [2017年十月26日 19:34 UTC](https://meta.discourse.org/t/change-password-for-an-account-that-was-force-activated/72859/4 "2017-10-26T19:34:26Z")

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To edit their email you’ll need to go to their public profile, and navigate to preferences. There should be an edit pencil next to their email there.

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**Author:** ![system](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/system/32/443519_2.png) [@system](https://meta.discourse.org/u/system)\
**Post date:** [2019年十二月9日 18:17 UTC](https://meta.discourse.org/t/change-password-for-an-account-that-was-force-activated/72859/5 "2019-12-09T18:17:15Z")

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**Author:** ![jomaxro](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/jomaxro/32/126216_2.png) [@jomaxro](https://meta.discourse.org/u/jomaxro)\
**Post date:** [2019年十二月9日 18:50 UTC](https://meta.discourse.org/t/change-password-for-an-account-that-was-force-activated/72859/6 "2019-12-09T18:50:08Z")

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