# Change staff-email adress confirmation message unclear

**URL:** https://meta.discourse.org/t/change-staff-email-adress-confirmation-message-unclear/67708
**Category:** Bug
**Created:** [09.Август.2017 11:18:35 UTC](https://meta.discourse.org/t/change-staff-email-adress-confirmation-message-unclear/67708 "2017-08-09T11:18:35Z")
**Posts on this page:** 6
**Page:** 1

<div class="post-metadata">

### Author: ![Bas](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/bas/32/294929_2.png) [@Bas](https://meta.discourse.org/u/Bas)
#### Post date: [09.Август.2017 11:18:35 UTC](https://meta.discourse.org/t/change-staff-email-adress-confirmation-message-unclear/67708/1 "2017-08-09T11:18:35Z")

</div>

~~**tl;dr** : `js.user.change_email.success` should be slightly altered~~

**Reproduction path:**

- go to your **staff** profile
- change your email address from ([original@example.com](mailto:original@example.com) to [changed@example.com](mailto:changed@example.com)), click confirm
- see this confirmation:  
 ![02](https://global.discourse-cdn.com/meta/original/3X/0/b/0bf4931c89988e9432a5eb089cf218835af00db7.png)

**Expected:**

- open inbox of [changed@example.com](mailto:changed@example.com)
- confirm new email

**Actual:**

- open inbox of [changed@example.com](mailto:changed@example.com)
- don’t see a new email  
- debug your email settings  
- can’t find a thing  
- throw your hands up in despair  
- wait for a while
- open inbox of [original@example.com](mailto:original@example.com)
- see email that you need to confirm ownership of [original@example.com](mailto:original@example.com)

**Suggested fix:**  
Change `js.user.change_email.success` to “We’ve sent an email to your original address. Please follow the confirmation instructions.”

[edit] changed to show it only happens for staff-emails

---

<div class="post-metadata">

### Author: ![fefrei](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/fefrei/32/119538_2.png) [@fefrei](https://meta.discourse.org/u/fefrei)
#### Post date: [09.Август.2017 14:29:24 UTC](https://meta.discourse.org/t/change-staff-email-adress-confirmation-message-unclear/67708/2 "2017-08-09T14:29:24Z")

</div>

This behavior should only happen for staff (but I agree that the copy should be edited for them).

---

<div class="post-metadata">

### Author: ![Bas](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/bas/32/294929_2.png) [@Bas](https://meta.discourse.org/u/Bas)
#### Post date: [09.Август.2017 14:40:14 UTC](https://meta.discourse.org/t/change-staff-email-adress-confirmation-message-unclear/67708/3 "2017-08-09T14:40:14Z")

</div>

Ah, that behaviour makes a lot of sense! Thanks Discourse for watching out for us 🙂

Makes the fix less trivial though ☹

---

<div class="post-metadata">

### Author: ![neil](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/neil/32/102150_2.png) [@neil](https://meta.discourse.org/u/neil)
#### Post date: [09.Август.2017 16:00:17 UTC](https://meta.discourse.org/t/change-staff-email-adress-confirmation-message-unclear/67708/4 "2017-08-09T16:00:17Z")

</div>

It should have its own message for staff. I agree it’s confusing.

---

<div class="post-metadata">

### Author: ![neil](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/neil/32/102150_2.png) [@neil](https://meta.discourse.org/u/neil)
#### Post date: [09.Август.2017 17:43:48 UTC](https://meta.discourse.org/t/change-staff-email-adress-confirmation-message-unclear/67708/6 "2017-08-09T17:43:48Z")

</div>

I made a change for this. The new message for staff is `js.user.change_email.success_staff`:

> We’ve sent an email to your current address. Please follow the confirmation instructions.

---

<div class="post-metadata">

### Author: ![codinghorror](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/codinghorror/32/110067_2.png) [@codinghorror](https://meta.discourse.org/u/codinghorror)
#### Post date: [10.Август.2017 00:27:04 UTC](https://meta.discourse.org/t/change-staff-email-adress-confirmation-message-unclear/67708/7 "2017-08-10T00:27:04Z")

</div>


