# Changing automated Personal Message text
**URL:** https://meta.discourse.org/t/changing-automated-personal-message-text/389230
**Category:** Support
**Tags:** personal-messages
**Created:** [November 20, 2025, 2:50pm UTC](https://meta.discourse.org/t/changing-automated-personal-message-text/389230 "2025-11-20T14:50:30Z")
**Posts on this page:** 9
**Page:** 1
### Author:  [@Mark07](https://meta.discourse.org/u/Mark07)
#### Post date: [November 20, 2025, 2:50pm UTC](https://meta.discourse.org/t/changing-automated-personal-message-text/389230/1 "2025-11-20T14:50:30Z")
Hi everyone,
Silly question from me, but I haven’t quite worked it out.
I took over from an existing Community Manager and I want to change the automated welcome PM - currently being sent by a brand account (not mine).
How/where do I edit the text included in the automated PM? 🙏
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### Author:  [@putty](https://meta.discourse.org/u/putty)
#### Post date: [November 20, 2025, 3:09pm UTC](https://meta.discourse.org/t/changing-automated-personal-message-text/389230/2 "2025-11-20T15:09:08Z")
You’ll want to check out the `system_messages.welcome_user.text_body_template`. You can edit it here:
`/admin/customize/site_texts/system_messages.welcome_user.text_body_template?locale=en`
(fyi, this is for the english version)
[You can customize this and other site texts.](https://meta.discourse.org/t/customize-text-in-discourse/36092)
It’s also worth checking if you have the [automation plugin](https://meta.discourse.org/t/discourse-automation/195773) installed. If you do, you can see the enabled automations with this url path: `/admin/plugins/automation/automation`
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### Author:  [@ToddZ](https://meta.discourse.org/u/ToddZ)
#### Post date: [November 20, 2025, 3:36pm UTC](https://meta.discourse.org/t/changing-automated-personal-message-text/389230/3 "2025-11-20T15:36:26Z")
I was composing a similar message to putty’s – I’ll just add that it’s hard to be sure from your description if this is a welcome message from a renamed Discobot account using a ‘site text’, or from a separate custom automation, which is why there’s a couple of things to check.
These features can also be found via the menu at:
- Admin → Appearance → Site Texts
- Admin → Plugins → Automation
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### Author:  [@Mark07](https://meta.discourse.org/u/Mark07)
#### Post date: [November 20, 2025, 3:44pm UTC](https://meta.discourse.org/t/changing-automated-personal-message-text/389230/4 "2025-11-20T15:44:57Z")
Thanks @putty & @ToddZ I’ll have an explore and see what i can work out.
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### Author:  [@Mark07](https://meta.discourse.org/u/Mark07)
#### Post date: [November 20, 2025, 3:54pm UTC](https://meta.discourse.org/t/changing-automated-personal-message-text/389230/5 "2025-11-20T15:54:45Z")
Interesting.
Automation plugin is off/not enabled.
When I look at the site texts, they don’t match the DM’s that members are receiving.
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### Author:  [@ToddZ](https://meta.discourse.org/u/ToddZ)
#### Post date: [November 20, 2025, 4:26pm UTC](https://meta.discourse.org/t/changing-automated-personal-message-text/389230/6 "2025-11-20T16:26:12Z")
Hm… not sure where else it might be generated. Next thing I’d do is take a distinctive section of that message content and search ‘site texts’ for it.
Just to be clear, it’s a forum PM that shows up in the user’s _Messages_ area, not just an email, right?
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### Author:  [@JammyDodger](https://meta.discourse.org/u/JammyDodger)
#### Post date: [November 20, 2025, 6:09pm UTC](https://meta.discourse.org/t/changing-automated-personal-message-text/389230/7 "2025-11-20T18:09:25Z")
Depending how many have been amended, the ‘Only show overridden’ checkbox on the site texts page can be quite useful as well to filter down to any customised ones.
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### Author:  [@Mark07](https://meta.discourse.org/u/Mark07)
#### Post date: [November 21, 2025, 10:14am UTC](https://meta.discourse.org/t/changing-automated-personal-message-text/389230/8 "2025-11-21T10:14:20Z")
Thanks again all.
I won’t lie, it isn’t the most logical layout in my mind, but I’ve found what i was looking for.
Really appreciate the help, I’m sure i’ll be back again looking for help - thanks for the patience!
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### Author:  [@system](https://meta.discourse.org/u/system)
#### Post date: [December 21, 2025, 10:14am UTC](https://meta.discourse.org/t/changing-automated-personal-message-text/389230/9 "2025-12-21T10:14:28Z")
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