# E-mailadressen wijzigen werkt niet als Admin

**URL:** https://meta.discourse.org/t/changing-email-addresses-not-working-as-an-admin/323350
**Category:** Support
**Tags:** email
**Created:** [23 augustus 2024 om 06:28 UTC](https://meta.discourse.org/t/changing-email-addresses-not-working-as-an-admin/323350 "2024-08-23T06:28:54Z")
**Posts on this page:** 12
**Page:** 1

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### Author: ![Isla](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/isla/32/521525_2.png) [@Isla](https://meta.discourse.org/u/Isla)
#### Post date: [23 augustus 2024 om 06:28 UTC](https://meta.discourse.org/t/changing-email-addresses-not-working-as-an-admin/323350/1 "2024-08-23T06:28:54Z")

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> [@Allow admins to change email addresses easily](https://meta.discourse.org/t/allow-admins-to-change-email-addresses-easily/33753/1):
>
> disable the site setting

Sorry to resurrect this, but how do I do this? I’m one of the admins who has zero clue about anything and doesn’t understand tech stuff so I apologise in advance for my ignorance!

I’ve had some members ask me to do this, and I couldn’t even do it for myself when I tried the other day. I definitely want to be the only one who can change member emails, not members themselves.

I’ve tried to follow the steps in this thread but I haven’t been able to figure it out. Would anyone have the time or spoons to handhold me though this process?

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### Author: ![Lilly](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/lilly/32/575047_2.png) [@Lilly](https://meta.discourse.org/u/Lilly)
#### Post date: [23 augustus 2024 om 06:37 UTC](https://meta.discourse.org/t/changing-email-addresses-not-working-as-an-admin/323350/2 "2024-08-23T06:37:27Z")

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I think this is the setting you want - it is in `admin - site settings` (in users section, but you can find it with the settings filter)

 ![IMG_1991](https://global.discourse-cdn.com/meta/original/4X/c/1/5/c15ba30303ba72a4944aa478753b7b6a4e146c44.jpeg)

 ![IMG_1992](https://global.discourse-cdn.com/meta/original/4X/b/e/c/bec897fb85b6f336e3a2402222d6cc51b17cd77f.jpeg)

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### Author: ![Isla](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/isla/32/521525_2.png) [@Isla](https://meta.discourse.org/u/Isla)
#### Post date: [26 augustus 2024 om 05:28 UTC](https://meta.discourse.org/t/changing-email-addresses-not-working-as-an-admin/323350/3 "2024-08-26T05:28:20Z")

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Thank you so much!

I want to be the only person able to edit emails, but going forward I will just quickly enable this setting, edit, and then disable it.

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### Author: ![Lilly](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/lilly/32/575047_2.png) [@Lilly](https://meta.discourse.org/u/Lilly)
#### Post date: [26 augustus 2024 om 05:35 UTC](https://meta.discourse.org/t/changing-email-addresses-not-working-as-an-admin/323350/4 "2024-08-26T05:35:36Z")

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> [@Isla](#):
>
> I want to be the only person able to edit emails, but going forward I will just quickly enable this setting, edit, and then disable it.

I’m not sure I understand - if you don’t want users to be able to edit their email addresses after sign-up, then just leave it disabled. Admins are always able to edit email addresses even if that setting is disabled (it doesn’t apply to Admins).

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### Author: ![Isla](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/isla/32/521525_2.png) [@Isla](https://meta.discourse.org/u/Isla)
#### Post date: [26 augustus 2024 om 05:54 UTC](https://meta.discourse.org/t/changing-email-addresses-not-working-as-an-admin/323350/5 "2024-08-26T05:54:27Z")

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I can’t edit anyone’s email, even my own, without enabling that setting.

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### Author: ![HAWK](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/hawk/32/86627_2.png) [@HAWK](https://meta.discourse.org/u/HAWK)
#### Post date: [26 augustus 2024 om 06:02 UTC](https://meta.discourse.org/t/changing-email-addresses-not-working-as-an-admin/323350/6 "2024-08-26T06:02:22Z")

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Something isn’t right then. As an Admin you can always change email addresses. Are you using SSO?

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### Author: ![Isla](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/isla/32/521525_2.png) [@Isla](https://meta.discourse.org/u/Isla)
#### Post date: [26 augustus 2024 om 10:12 UTC](https://meta.discourse.org/t/changing-email-addresses-not-working-as-an-admin/323350/7 "2024-08-26T10:12:55Z")

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My apologies, but I don’t know what that is.

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### Author: ![Moin](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/moin/32/554653_2.png) [@Moin](https://meta.discourse.org/u/Moin)
#### Post date: [26 augustus 2024 om 10:27 UTC](https://meta.discourse.org/t/changing-email-addresses-not-working-as-an-admin/323350/8 "2024-08-26T10:27:51Z")

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> [@Lilly](#):
>
> Admins are always able to edit email addresses even if that setting is disabled (it doesn’t apply to Admins).

How do I edit the address in that case?  
While I can see the wrench if `email_editable` is enabled, I cannot see it after disabling the setting.

 ![wrench to edit the email shown](https://global.discourse-cdn.com/meta/original/4X/3/6/1/36103a0725dab5072220168084a0d591500a87df.jpeg) ![wrench to edit the email hidden](https://global.discourse-cdn.com/meta/original/4X/d/c/2/dc21f4dcb0e820129cd00bb6dd20641d14df48cd.jpeg)

I cannot find the option on the user’s admin page either. There is only a link to the preferences.

 ![Primary email - Visit this user's preferences page to edit their profile](https://global.discourse-cdn.com/meta/original/4X/2/5/b/25bb7c60d11386c8404c09f004f82ed37e29dfbd.jpeg)

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### Author: ![Isla](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/isla/32/521525_2.png) [@Isla](https://meta.discourse.org/u/Isla)
#### Post date: [4 september 2024 om 07:45 UTC](https://meta.discourse.org/t/changing-email-addresses-not-working-as-an-admin/323350/10 "2024-09-04T07:45:16Z")

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Bumping this!

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### Author: ![Lilly](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/lilly/32/575047_2.png) [@Lilly](https://meta.discourse.org/u/Lilly)
#### Post date: [9 september 2024 om 15:47 UTC](https://meta.discourse.org/t/changing-email-addresses-not-working-as-an-admin/323350/19 "2024-09-09T15:47:30Z")

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Hi @Isla we are currently looking into this more closely and will update this topic. It appears you were correct that the setting needs to be disabled then re-enabled after the admin makes the change. I’m sorry for the misunderstanding with this - we do usually have admin overrides on most settings like this, but sometimes there may be legitimate reasons not to that we need to consider.

> [@Isla](#):
>
> My apologies, but I don’t know what that is.

SSO is Single Sign On, which may be one of the reasons that setting is configured the way it is.

> [@Setup DiscourseConnect - Official Single-Sign-On for Discourse (sso)](https://meta.discourse.org/t/setup-discourseconnect-official-single-sign-on-for-discourse-sso/13045):
>
> [DiscourseConnect](https://meta.discourse.org/t/13045?silent=true) is a core Discourse feature that allows you to configure “Single Sign-On (SSO)” to completely outsource all user registration and login from Discourse to another site. Offered to our [pro, business and enterprise hosting customers](https://discourse.org/pricing). information_source (Feb 2021) ‘[Discourse SSO](https://meta.discourse.org/t/13045?silent=true)’ is now ‘[DiscourseConnect](https://meta.discourse.org/t/13045?silent=true)’. If you are running an old version of Discourse, the settings below will be named sso\_... rather than discourse\_connect\_... The Problem Many sites wishing to integrate wit…

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<div class="post-metadata">

### Author: ![Isla](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/isla/32/521525_2.png) [@Isla](https://meta.discourse.org/u/Isla)
#### Post date: [16 september 2024 om 07:54 UTC](https://meta.discourse.org/t/changing-email-addresses-not-working-as-an-admin/323350/21 "2024-09-16T07:54:42Z")

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Thank you so much, Lilly. I really appreciate it.

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### Author: ![Lilly](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/lilly/32/575047_2.png) [@Lilly](https://meta.discourse.org/u/Lilly)
#### Post date: [1 oktober 2024 om 19:32 UTC](https://meta.discourse.org/t/changing-email-addresses-not-working-as-an-admin/323350/26 "2024-10-01T19:32:24Z")

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Hi @Isla just to follow up, I discussed this with the team - blocking admins from changing email addresses was an intentional fix put in place 10 years ago and protects admins from accidentally breaking SSO (Single Sign On). The workaround to quickly enable/disable the setting so you can change an email address gives Admins a way to accomplish the occasional requested edit, and our product managers will look into improving the UI to direct Admins to that setting so that it’s easier for them to understand what needs to be done.

I’m sorry for the inconvenience and initial misunderstanding with this setting.

I am curious though, why do you not want your users to be able to edit their own email addresses? Perhaps there may be another way to address the concern you have.
