# Changing Welcome Message

**URL:** https://meta.discourse.org/t/changing-welcome-message/70407
**Category:** Support
**Created:** [September 20, 2017, 1:51am UTC](https://meta.discourse.org/t/changing-welcome-message/70407 "2017-09-20T01:51:48Z")
**Posts on this page:** 13
**Page:** 1

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### Author: ![henrikbg](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/henrikbg/32/57512_2.png) [@henrikbg](https://meta.discourse.org/u/henrikbg)
#### Post date: [September 20, 2017, 1:51am UTC](https://meta.discourse.org/t/changing-welcome-message/70407/1 "2017-09-20T01:51:48Z")

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On our Discourse forum, we’re looking into changing our welcome message to a custom made one that reflects our community specifically. We were unaware that when Discobot came to be, the original welcome message changed to a “walk-through” of core Discourse functions.

I had a look through a few topics regarding altering the welcome message and found this link:

`admin/customize/email_templates/system_messages.welcome_user`

We swapped the old content for the new custom made content and whenever we create a new account, the Discobot message shows up, not the custom made message we inputted.

Surely there must be a way to set the welcome message to a static message instead of the dynamic Discobot message?

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### Author: ![jomaxro](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/jomaxro/32/126216_2.png) [@jomaxro](https://meta.discourse.org/u/jomaxro)
#### Post date: [September 20, 2017, 1:55am UTC](https://meta.discourse.org/t/changing-welcome-message/70407/2 "2017-09-20T01:55:23Z")

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Assuming you’re referring to this message:

 ![image](https://global.discourse-cdn.com/meta/original/3X/5/f/5f363b2e802240ee174d8afa0ad0833b8c1a5ed3.png)

You should be looking for `discourse_narrative_bot.new_user_narrative.hello.message` to change the bot’s initial message.

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### Author: ![henrikbg](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/henrikbg/32/57512_2.png) [@henrikbg](https://meta.discourse.org/u/henrikbg)
#### Post date: [September 20, 2017, 1:57am UTC](https://meta.discourse.org/t/changing-welcome-message/70407/3 "2017-09-20T01:57:22Z")

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Is that under the email templates tab?

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### Author: ![jomaxro](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/jomaxro/32/126216_2.png) [@jomaxro](https://meta.discourse.org/u/jomaxro)
#### Post date: [September 20, 2017, 1:58am UTC](https://meta.discourse.org/t/changing-welcome-message/70407/4 "2017-09-20T01:58:17Z")

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No, text content. `yoursite.com/admin/customize/site_texts`

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### Author: ![henrikbg](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/henrikbg/32/57512_2.png) [@henrikbg](https://meta.discourse.org/u/henrikbg)
#### Post date: [September 20, 2017, 4:14am UTC](https://meta.discourse.org/t/changing-welcome-message/70407/5 "2017-09-20T04:14:43Z")

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Thank you for your help! Our new welcome message is up and running. Appreciate it.

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### Author: ![Ghostwriter](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/ghostwriter/32/98375_2.png) [@Ghostwriter](https://meta.discourse.org/u/Ghostwriter)
#### Post date: [June 6, 2018, 8:46am UTC](https://meta.discourse.org/t/changing-welcome-message/70407/6 "2018-06-06T08:46:36Z")

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> [@jomaxro](#):
>
> discourse\_narrative\_bot.new\_user\_narrative.hello.message

Hi Joshua. Can’t find it, maybe is that changed in recent versions of the platform?

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### Author: ![dax](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/dax/32/244677_2.png) [@dax](https://meta.discourse.org/u/dax)
#### Post date: [June 6, 2018, 10:16am UTC](https://meta.discourse.org/t/changing-welcome-message/70407/7 "2018-06-06T10:16:38Z")

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Nope, the string is the same.  
Try this

 ![image](https://global.discourse-cdn.com/meta/original/3X/f/7/f734a6a8103a38323bc7b92bb1c6c2c89ab328e6.png)

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### Author: ![Ashir\_Borah](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/ashir_borah/32/157865_2.png) [@Ashir\_Borah](https://meta.discourse.org/u/Ashir_Borah)
#### Post date: [March 22, 2020, 6:19pm UTC](https://meta.discourse.org/t/changing-welcome-message/70407/8 "2020-03-22T18:19:56Z")

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I did these changes. Is there any way for me to see the change and make sure that the changes are how we want them to be? I have an active admin account so I assume I cannot see that. I cannot sign up with a new email as we are limiting sign-ins to only as specific domain names. Our instance is hosted by discourse.

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### Author: ![dax](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/dax/32/244677_2.png) [@dax](https://meta.discourse.org/u/dax)
#### Post date: [March 22, 2020, 7:59pm UTC](https://meta.discourse.org/t/changing-welcome-message/70407/9 "2020-03-22T19:59:08Z")

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As an admin you can check the latest messages sent by Discobot visiting its profile.

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### Author: ![mrbw](https://avatars.discourse-cdn.com/v4/letter/m/eada6e/32.png) [@mrbw](https://meta.discourse.org/u/mrbw)
#### Post date: [May 27, 2022, 6:21pm UTC](https://meta.discourse.org/t/changing-welcome-message/70407/10 "2022-05-27T18:21:24Z")

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Apologies for bumping an old thread, but is there a delay after updating the Welcome message? I’ve updated the text at `discourse_narrative_bot.new_user_narrative.hello.message` but it’s still pulling a welcome message from a different source.

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### Author: ![Stephen](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/stephen/32/95011_2.png) [@Stephen](https://meta.discourse.org/u/Stephen)
#### Post date: [May 27, 2022, 6:50pm UTC](https://meta.discourse.org/t/changing-welcome-message/70407/11 "2022-05-27T18:50:20Z")

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Are you referring to existing welcome messages containing the same content, or new welcome messages for new user accounts sent after the text is updated?

Existing PMs won’t be updated by changing the text.

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### Author: ![mrbw](https://avatars.discourse-cdn.com/v4/letter/m/eada6e/32.png) [@mrbw](https://meta.discourse.org/u/mrbw)
#### Post date: [May 27, 2022, 8:03pm UTC](https://meta.discourse.org/t/changing-welcome-message/70407/12 "2022-05-27T20:03:49Z")

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New welcome messages sent after the text has been updated, I’m checking via Discobot outbox.

The other strange thing is I can’t even find the exact source of the Welcome message text, could it be pulling from a narrative other than `discourse_narrative_bot.new_user_narrative.hello.message`?

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### Author: ![JammyDodger](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/jammydodger/32/254611_2.png) [@JammyDodger](https://meta.discourse.org/u/JammyDodger)
#### Post date: [May 31, 2022, 10:10am UTC](https://meta.discourse.org/t/changing-welcome-message/70407/13 "2022-05-31T10:10:28Z")

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I’ve just tried this on my test site, and editing `discourse_narrative_bot.new_user_narrative.hello.message` changed the text of the Greetings! message from Discobot when I signed up a new test user. It might be that you do have the wrong field. I think the best way to find the right field to edit is to copy a small piece of something distinctive from in the message and paste it into the search box. 👍

There is another similar text field for the system welcome message `system_messages.welcome_user.text_body_template` which might be the one?

This topic has a good overview of some of the settings and messages in the onboarding flow that may give you some hints as to which other ones you could check:

> [@Customizing trust level promotion messages for new users](https://meta.discourse.org/t/welcoming-new-users-with-trust-level-messages/193270):
>
> bookmark This guide explains how to set up customized trust level promotion messages for new users, replacing the default Discourse narrative bot welcome process. person_raising_hand Required user level: Administrator Summary This guide will show you how to customize the onboarding journey for new users by replacing the default Discourse narrative bot welcome process with personalized trust level promotion messages. You’ll learn how to: Set up the site contact user Modify the default …
