# Chat and Poll options not working in Firefox and Firefox-related browsers

**URL:** https://meta.discourse.org/t/chat-and-poll-options-not-working-in-firefox-and-firefox-related-browsers/410371
**Category:** Support
**Tags:** polls, chat
**Created:** [18 באוגוסט,‏ 2026,‏ 8:20pm UTC](https://meta.discourse.org/t/chat-and-poll-options-not-working-in-firefox-and-firefox-related-browsers/410371 "2026-08-18T20:20:40Z")
**Posts on this page:** 8
**Page:** 1

<div class="post-metadata">

### Author: ![deltaandthebannermen](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/deltaandthebannermen/32/574498_2.png) [@deltaandthebannermen](https://meta.discourse.org/u/deltaandthebannermen)
#### Post date: [18 באוגוסט,‏ 2026,‏ 8:20pm UTC](https://meta.discourse.org/t/chat-and-poll-options-not-working-in-firefox-and-firefox-related-browsers/410371/1 "2026-08-18T20:20:40Z")

</div>

Hi

Hope this is the right place to ask.

We seem to suddenly be experiencing two issues seemingly linked to Firefox or Firefox-related browsers.

1. The entire chat function has disappeared for users. The speech bubble icon has disappeared and if users are tagged in chat a blank space appears in the notification list. The list of chats and DMs has also disappeared from the left hand menu (under the different forum sections).

2. Users are unable to vote in polls. The options are displayed but the check box next to them is non-existent or just a ‘dot’.

Thanks in advance.

---

<div class="post-metadata">

### Author: ![Falco](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/falco/32/179432_2.png) [@Falco](https://meta.discourse.org/u/Falco)
#### Post date: [18 באוגוסט,‏ 2026,‏ 9:23pm UTC](https://meta.discourse.org/t/chat-and-poll-options-not-working-in-firefox-and-firefox-related-browsers/410371/2 "2026-08-18T21:23:59Z")

</div>

I use chat and pools via Firefox every day, so they are working fine on our latest version.

This sounds like an issue on a specific install, can you share a link to the site with this issue?

---

<div class="post-metadata">

### Author: ![deltaandthebannermen](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/deltaandthebannermen/32/574498_2.png) [@deltaandthebannermen](https://meta.discourse.org/u/deltaandthebannermen)
#### Post date: [18 באוגוסט,‏ 2026,‏ 9:26pm UTC](https://meta.discourse.org/t/chat-and-poll-options-not-working-in-firefox-and-firefox-related-browsers/410371/3 "2026-08-18T21:26:48Z")

</div>

Hi

It’s [https://forum.tardis.guide/](https://forum.tardis.guide/)

And it only occurred sometime between 14:00 and 17:00 GMT. Multiple users are reporting the same issues on Firefox.

---

<div class="post-metadata">

### Author: ![Moin](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/moin/32/554653_2.png) [@Moin](https://meta.discourse.org/u/Moin)
#### Post date: [18 באוגוסט,‏ 2026,‏ 9:36pm UTC](https://meta.discourse.org/t/chat-and-poll-options-not-working-in-firefox-and-firefox-related-browsers/410371/4 "2026-08-18T21:36:16Z")

</div>

There is another report about polls not working in Safari here

> [@Voting in polls sometimes doesn’t work for a user](https://meta.discourse.org/t/voting-in-polls-sometimes-doesn-t-work-for-a-user/410085):
>
> We have some users who cannot see the vote buttons in polls, they just see this: Not sure what Safari browser version they are using but I will ask. Is this a known issue? Also it may be related but I sometimes see that and then after a refresh it is fixed, but they say it’s not working.

It is about the same forum.  
Have you tried to reproduce on [try.discourse.org](http://try.discourse.org)?

---

<div class="post-metadata">

### Author: ![deltaandthebannermen](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/deltaandthebannermen/32/574498_2.png) [@deltaandthebannermen](https://meta.discourse.org/u/deltaandthebannermen)
#### Post date: [18 באוגוסט,‏ 2026,‏ 9:38pm UTC](https://meta.discourse.org/t/chat-and-poll-options-not-working-in-firefox-and-firefox-related-browsers/410371/5 "2026-08-18T21:38:32Z")

</div>

That is the same forum yes.

---

<div class="post-metadata">

### Author: ![deltaandthebannermen](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/deltaandthebannermen/32/574498_2.png) [@deltaandthebannermen](https://meta.discourse.org/u/deltaandthebannermen)
#### Post date: [18 באוגוסט,‏ 2026,‏ 9:42pm UTC](https://meta.discourse.org/t/chat-and-poll-options-not-working-in-firefox-and-firefox-related-browsers/410371/6 "2026-08-18T21:42:47Z")

</div>

Chat is showing there and I was able to post a poll that worked.

---

<div class="post-metadata">

### Author: ![Shauny](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/shauny/32/362012_2.png) [@Shauny](https://meta.discourse.org/u/Shauny)
#### Post date: [19 באוגוסט,‏ 2026,‏ 6:00am UTC](https://meta.discourse.org/t/chat-and-poll-options-not-working-in-firefox-and-firefox-related-browsers/410371/7 "2026-08-19T06:00:59Z")

</div>

I’ve fixed this now.

It seems Cloudflare’s WebMCP can’t be switched on with Discourse as it affects some browsers.

---

<div class="post-metadata">

### Author: ![system](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/system/32/443519_2.png) [@system](https://meta.discourse.org/u/system)
#### Post date: [18 בספטמבר,‏ 2026,‏ 6:02am UTC](https://meta.discourse.org/t/chat-and-poll-options-not-working-in-firefox-and-firefox-related-browsers/410371/8 "2026-09-18T06:02:00Z")

</div>

This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.
